Administrator can not access help andsupport

Hello, I am the administrater and everytime I try to access help and support or administrative tools I receive an error stating you may not have appropriate permission to access this item.
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  1. jreddic said:
    Hello, I am the administrater and everytime I try to access help and support or administrative tools I receive an error stating you may not have appropriate permission to access this item.

    Are you able to setup another Admin account and logon with that ?
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