Install verbatim hard disk 500gb

I have a portable hard disk Verbatim 500GB and my computer can not detect it
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  1. have you tested it on another PC?
  2. Hi Emerald
    I did test my portable hard disk in different Pcs, but still the same problem
  3. can you open the case and connect it to your PC internally?
  4. It is probably your usb ports or motherboard. I have the same issue with my wife's computer where she cannot run a USB drive and my computer can.
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