Did you try uninstalling nero and reinstalling it? If you did, you may need to reinstall the runtimes. You can get them from here.http://www.microsoft.com/download/en/details.aspx?id=3387
**WARNING: Be sure you meet the requirements for this!!!***
i uninstalled nero and downloaded the latest version but had a oroblem installing it so i re-installed the old one back.
thanks for your reply.barry