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Jambe

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I just noticed this evening a program running in the Windows Task Manager called sprtlisten.exe. It is using over 6 MB of memory.

I Googled it and didn't get much help. I even ran a suggested program called ATF-Cleaner. But before that I ran Malwarebytes and CCleaner. Malwarebytes did not find any problem.

I ran 'Add and Remove programs' and it was not on the list. I ran RevoUninstaller and it was not on the list. I searched using Windows XP search and the file was not found, but there it is in the Task Manager. It is not listed in MSConfig in the start-up list.

What is this program? Is it a virus? I am using AVG.

How do I get rid of it?
 
Solution

This link describes the program: http://file.net/process/sprtlisten.exe.html

This link describes the program: http://file.net/process/sprtlisten.exe.html
 
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Jambe

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Thanks for the link.

However it has some inaccuracies. It is not, as I said in my original post, on the Add and Remove Programs list. It is also not on the RevoUninstaller list.

Here is the really weird part: Windows Search cannot find it. It is found at C:\Program Files\Common Files\supportsoft\sprtlisten.exe.

When I click on the file, Windows Firewall blocks it from running.

I have renamed supportsoft and sprtlisten but have not yet rebooted. We''ll see how that goes.
 

Jambe

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No problems with the reboot. The moving squares at startup used to make twelve passes. Now they only make six passes. :)

(Some of that reduction may have been due to running ATF-Cleaner.)
 
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