Why wont my video list show as thumbnails

When I go to 'my videos' the thumbnail button does not work only icons. How do I get the thumbnails back
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  1. When in explorer, click tools/folder options. Make sure that "do not cache thumbnails" is unchecked.

    Edit
    If there are lots of files in the folder, it may take a while to display thumbnails.
  2. i tried your suggestion. still not working:(
  3. Hawkeye22 said:
    When in explorer, click tools/folder options. Make sure that "do not cache thumbnails" is unchecked.

    Edit
    If there are lots of files in the folder, it may take a while to display thumbnails.


    Thanks Hawkeye22 for your help, but the solution you offered did not fix the problem.
    FYI, The video thumbnails used to always appear. To fix them, I tried implementing things others had suggested too... but to no avail.
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