madiesmom :
added memory to our hp desktop computer 2004 with windows xp opperrating system. we were told our computer would just recognize it. Not the case, now we can't even get it to boot up. We get a reboot and select proper boot device message. Any help would be appreciated I i am really concerned we have lost all of our software and valuable memory!!
Spinny has the answers:
Repeating: if you can boot into the BIOS,
your RAM is most probably working AOK.
It's not unusual for an older BIOS to modify settings
when it encounters a major change in hardware:
yes, this is "buggy"; but the good news is that
it's not "fatal".
So, boot into the BIOS as instructed, and
check the "Boot" priority. There, you should
see various options for "Primary", "Secondary"
boot device, and so on.
You'll want to make sure that the BIOS
is set to boot from your existing hard disk drive,
where your XP's C: system partition is located.
MRFS