Unable to reinstall Norton 360 on Media Center.
Last response: in Windows XP
On my Gateway PC I resolved the OS problem by installing Windows XP Media Center Edition (English) over the Windows XP Professional (Spanish) that was on my C: drive while I had Windows 7 on my D: drive. On boot, I had a choice of systems to work with. The XP MCE removed the Windows 7 and left some garbage on my D: drive, but that is not a problem.
My problem is my Norton 360 5.0. I can't reinstall it or any previous version for which I had the downloads stored. It goes so far and a Norton window appears that tells me it can't finish the installation because there seems to be a problem with the Windows XP installation and refers me to a technical help page. I am instructed to open the Service Manager and go to Terminal Service to see if it is stopped and to start it. But there is no Terminal Service listed. I checked on my HP Notebook's Service Manager and it's not there either.
I also have a Windows XP Home Edition disk, but the computer won't allow me to install it. (I should have bought XP Professional.)
I contacted Norton and "chatted" with Shuji who determined it was not a Norton program. Thanks a lot.
I did whatever my 75-year old brain could come up with, but I just can't complete the installation. Any ideas?
![:bounce:]( ":bounce:")
My problem is my Norton 360 5.0. I can't reinstall it or any previous version for which I had the downloads stored. It goes so far and a Norton window appears that tells me it can't finish the installation because there seems to be a problem with the Windows XP installation and refers me to a technical help page. I am instructed to open the Service Manager and go to Terminal Service to see if it is stopped and to start it. But there is no Terminal Service listed. I checked on my HP Notebook's Service Manager and it's not there either.
I also have a Windows XP Home Edition disk, but the computer won't allow me to install it. (I should have bought XP Professional.)
I contacted Norton and "chatted" with Shuji who determined it was not a Norton program. Thanks a lot.
I did whatever my 75-year old brain could come up with, but I just can't complete the installation. Any ideas?
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Best solution
I can't understand why Norton would require you to have the Terminal Service enabled- that's the Remote Desktop service. As far as antivirus programs go, you're far better off not using Norton. It makes your computer embarrassingly slow and has a terrible reputation for not doing its job. I'd recommend downloading AVG Free edition. It's the most reputable AV product on the market, with daily updates and a very user friendly UI.
PudgyChicken said:
I can't understand why Norton would require you to have the Terminal Service enabled- that's the Remote Desktop service. As far as antivirus programs go, you're far better off not using Norton. It makes your computer embarrassingly slow and has a terrible reputation for not doing its job. I'd recommend downloading AVG Free edition. It's the most reputable AV product on the market, with daily updates and a very user friendly UI.I'll have to look into AVG Free Edition. Thank you, PudgyChicken.
I reinstalled Windows XP MCE twice. Yesterday, the same disc loaded XP Professional edition and I had three OS's to choose from. I'm down to just two XP MCE's. But the important thing is I have my Norton. I paid for it so I'll finish my subscription. I also have the Terminal Service on the Service Manager. So I'm fine for now.
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