So, ummm... how's the sound now?
Get the modem driver from Dell by clicking HERE and selecting "Communications"
Since you volunteered that you are a dummy, you need to download the modem driver and then actually run the file/program you downloaded to get the driver installed.
One more thing... You might want to check that your sound card is the selected audio device and not the modem.
Start>Control Panel>Sounds and Audio Devices>Audio (tab)>Sound Playback, Default device;
make sure it is showing your sound card.
Many thanks for your help tigsounds. Actually, the Winamp player still sounds better than Windows Media Player ever did lol.
I found what appears to be the right driver at Dell, under communications: Intel 537E,v.9X,PCI, Modem Driver
. The malfunctioning driver is 537EP
, not 537E
- all other characters identical).
During install the wizard reported 'problem with installation, this device may not work correctly', error code 22 (?). Same result in safe mode.
Yep I'm stumped. Can I try another driver?