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Windows 7 not turning off

my laptop does not shut down.. i can only hibernate it.. and after starting again ,it does not ask password .. help!!
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  1. Best answer
    This is typically an ACPI/APMS problem. However, if it will hibernate, it should shut down. So, when you tell the system to shut down, what happens? Does it restart?

    Also, what make/model of laptop are you using?
  2. ^ +1

    Usually failure to shut down (a system just restarts instead of shutting down) is an ACPI issue. Check BIOS and ensure ACPI is enabled, or try changing ACPI version if that's an option. Updating the BIOS also tends to fix this.
  3. COLGeek said:
    This is typically an ACPI/APMS problem. However, if it will hibernate, it should shut down. So, when you tell the system to shut down, what happens? Does it restart?

    Also, what make/model of laptop are you using?


    it was like no reaction when i asked it to shut down.. well it recovered from this problem on its own.. thanx :)
  4. Best answer selected by mousemonkey.
  5. This topic has been closed by Mousemonkey
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