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Radeon HD 3800 problem (3D graphics crash)

Last response: in Graphics & Displays
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April 19, 2009 9:03:14 AM

Hello!

I have this problem with my ATI Radeon HD 3800: while playing World of Warcraft (don't have any other games, so I did not test it on something else) my screen turns into this (2D graphics stay the same but 3D just dies):



my friend suggests my video card is going to die soon. Could anyone help me out here? I don't really want to buy a new video card until i know the real problem behind this.

Thanks.
April 19, 2009 3:15:13 PM

multiplexx said:
Hello!

I have this problem with my ATI Radeon HD 3800: while playing World of Warcraft (don't have any other games, so I did not test it on something else) my screen turns into this (2D graphics stay the same but 3D just dies):

http://img382.imageshack.us/img382/4873/graphicsr.jpg

my friend suggests my video card is going to die soon. Could anyone help me out here? I don't really want to buy a new video card until i know the real problem behind this.

Thanks.

This sounds like an overheating problem or PSU problem. Download ATI TOOL or rivatuner and check out the temperatures on your card. Also, could you list the name and amperage (namely 12V rail) of your power supply?

I wouldn't suggest running anything intensive on your system at the moment.
April 20, 2009 7:38:37 AM

GPU-Z shows a 31-33 degrees Celcius on my GPU while this happens.
April 20, 2009 7:54:52 AM

EVEREST shows these values on my sensors:

Sensor Properties
Sensor Type ITE IT8716F + Analog Devices ADT7475 (ISA 290h, SMB 2Eh)
GPU Sensor Type Diode (ATI-Diode)
Motherboard Name Asus M2N-E / M2N-SLI Series
Chassis Intrusion Detected No

Temperatures
Motherboard 36 °C (97 °F)
CPU 38 °C (100 °F)
CPU #1 / Core #1 34 °C (93 °F)
CPU #1 / Core #2 33 °C (91 °F)
GPU Diode 30 °C (86 °F)
MAXTOR STM3320820AS 36 °C (97 °F)
Seagate ST3320613AS 33 °C (91 °F)

Cooling Fans
CPU 2500 RPM
Chassis #1 1053 RPM

Voltage Values
CPU Core 1.35 V
+3.3 V 3.25 V
+5 V 5.27 V
+12 V 12.31 V
+5 V Standby 4.73 V
VBAT Battery 2.96 V
!