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Gateway p-7811fx Overheating Problem

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I just bought a refurbished Gateway P-7811FX laptop in April and I have been fully impressed with everything except I have very bad overheating problems. When I game on the highest resolution(1900x1200) I overheat after about 20 minutes(at the same time my GPU is running at an average temp.~130F) When I dumb down the setting to 1024 the heat will stabilize at 185F(while gaming on high res it'll run at 200-210F then it will fail due to temp). Also as of about 2 weeks ago, AVG started to cause my comp to run around 205F during the daily virus scans. Could this be fixed with new paste on the processor? The computer still has the 3 month manufacturer warranty but I really don't want to send it back and wait an unknown amount of weeks before getting it back. Someone please give me some advice.

*I also run a laptop cooler with two fans and it was still getting hot so i cut up a lead pencil eraser and propped it up about another 1/4 inch.
*Also why are my CPUs taking the brunt of the load when I game, shouldnt the GPU be the processor heating up like this, I thought that was what it was designed to do.

------------------------------ Gateway p-7811fx
Core2 Duo P8400@2.26GHz
4GB DDR3
GeForce 9800M GTS
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Despite your apprehension about doing without a laptop for a few weeks, you have to realize that laptops—by their specially-designed nature—shouldn't overheat, unless you use it in the Gobi desert or something.

My point is that while you're still under warranty, you should get the laptop looked at by the people responsible for your problem—the retailer.

Other than that, I can only recommend you constantly use your laptop cooler to try and keep the temperature down, though this will make your laptop a lot less portable though...

You can alsomake sure that there's no dust inside the laptop or clogging the cooling vents.

------------------------------ Desktop | E7300 | P5KPL-AM | 2GB DDR2 667MHz | NVIDIA 9500 GT | ST3320613AS | w2228h
XPS M1330 | T8300 | Dell 0U8042 | 2GB DDR2 800MHz | NVIDIA 8400M GS | WD2500BEVS-75US | 1280 x 800
Reply to r_manic

I have this same computer, and I have to agree..... bad overheating problems are the mean for this thing. I mean, I was running Prince of Persia: Warrior Within on the thing and had the same thing that the first post described happen to me..... at first, I thought: memory leak issue!
But no, when I put my hand in the air coming out the side of my computer..... holy ***...... It actually BURNED MY FINGERS! I was like "Wait a minute.... less than a year ago when I first got this computer, I could play CRYSIS on it and it never overheating during an extended playing period of 8 hours on 1280*1024!..... something isn't right here!"

Turns out..... there was a LOT of dust in the computer, that needed taking out when I 'cracked the case open'.

Another problem..... no warning when the video card overheats..... not even a beep so I know "Okay, I have to turn the setting for the game down!"

Another funny thing.... I can run Batman: Arkham Asylum in 1450*...whatever it is no problem, and it NEVER OVERHEATS!

Now, that's a new game that is supposed to be pretty 'taxing' on the video card.... what about it is making it so that it doesn't make my GPU overheat?

Edit: And I have to add that I have now played many Disney Pixar games, and all of them make the GPU and CPU overheat dramatically in Windows 7 on this computer to the point where it is once again blackscreening....... Disney needs to get their act together big time with their PC games, it seems that they are either badly written or badly taxing on graphics and CPU power when they shouldn't be.
I also ran GPU-Z during the gaming sessions....... for Batman on my computer, low 70 Celsius on the computer.
For Wall-E at 800*600 settings........ high 80's, until it fails when it goes over 90 Celsius. No reasonable explanation for that.


Message edited by Christopher1 on 10-30-2009 at 04:56:10 AM
Reply to Christopher1

I have the same system same problem. I am abroad in south america so cleaning out the system's dust is not an option for me. So I did this instead and its a great fix. I hope it helps::


I noticed that games will run without crashing on battery power. So I ran a game that I knew crashed while plugged in, and waiting for things to heat up. I then alt-tabbed out and using Nvidias systems monitor I wrote down what my GPU clock GPU Shader clock and GPU Memory Clock were. I then unplugged the machine, and watched those numbers instantly drop (as the GPU cooled). I then changed my clock speeds to match the max allowed under battery power. Follow these steps to do that.

Open you Control Panel... Then Nvidia Control Panel...Then Under Performance Click Device settings... There under current settings change the clock speeds from Factory shipped to Custom.... I use the following numbers;

Core Clock - 400 Mhz
Memory Clock - 300Mhz
Shader Clock - 800 Mhz

I got these numbers from my battery settings. You are welcome to play around with them and see your max. As soon as I set these numbers my temp during World at War dropped from 105C to 68C. I can even put AA on x4 and put the Resolution to 1900x1200 and it stays at a solid 70.

I know this isn't technically a fix but rather just underclocking your GPU. But I did notice while running on battery power that the graphics did not change due to the lower clock settings, the same applied for here.

Let me know if this works for you, if you find better clock speed numbers, or any questions. .

Reply to amfavs

Quick question, What does geographical location have to do with cleaning out dust?

Reply to BadTrip

Hahaha I dont have the tools I need. I basically have electricity and a dream. If I knocked something out or popped a cable I would be without a laptop for the next two years.

Reply to amfavs

Ah, that is a good reason.

Reply to BadTrip

Did you try the fix?

Reply to amfavs

amfavs,

i was unable to find where your looking for those settings, i too am having the same problem. is there anywhere online that shows how to pop apart this case so i can try and clean out dust to see if this will relieve some of the issue?

Also what version drivers are you using?

Reply to DarkCobra

DarkCobra wrote :

amfavs,

i was unable to find where your looking for those settings, i too am having the same problem. is there anywhere online that shows how to pop apart this case so i can try and clean out dust to see if this will relieve some of the issue?

Also what version drivers are you using?




Oops, Sorry man. I forgot to mention that you need to download and install Ntune. When you install this, you will install a systems monitor as well as a Performance adjuster. After the install, Open the Performance short cut, go to "device Settings", the first time you will have to agree to a warning. Here you will find that you can click off of factory shipped settings and adjust it to the custom settings mentioned above.

Here is a link to download Ntune.

http://www.nvidia.com/object/ntune_5.05.54.00.html

There is a beta 6.0x version that I have started using, but 5.0x is fine as well.


Let me know if you need any more assistance. Also the systems monitor will tell you the temp of your video card. I like to monitor mine to make sure it stays around 70 during games and 40 idling. You can also set thresholds but we can talk about that after you have set everything else up.

Reply to amfavs

I got that setup tested on Vista Ultimate x64 no problem with ntune 5.0, however when i bumped back up to Windows 7, it kept crashing, im trying ntune 6.0 now to see how that works otherwise it might be off to Rivatune for Windows 7

Reply to DarkCobra

DarkCobra wrote :

I got that setup tested on Vista Ultimate x64 no problem with ntune 5.0, however when i bumped back up to Windows 7, it kept crashing, im trying ntune 6.0 now to see how that works otherwise it might be off to Rivatune for Windows 7




Rivatune does not work on 7. At least it didn't for me.


http://us.download.nvidia.com/Wind [...] _tools.exe


That is the download link for the Ntune that I use with my windows 7. I have used it with several drivers and its great. I also installed the system monitor which allows you to watch how hot oyur system is getting.

Hope this helps.

Reply to amfavs

amfavs, that did the trick! It works wonders on Windows 7...thanks for the tip on the new ntune version.

Reply to DarkCobra
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