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Www officejet-support com

Last response: in Windows XP
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September 7, 2011 1:12:21 AM

Hello,
having problem with lights going off on printer - error messages says remove and check cartridges...have done that several times and lights remain on

More about : www officejet support

September 7, 2011 3:22:15 AM

Did this happen after you replaced something? Get new cartridges, refils, aftermarket cartridges? How old is the printer? You could have a hardware issue with the print heads or the assembly that moves them.
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