System information says cannot display webpage

[michkell]

when i click on system information the help and support page comes up and says cannot display webpage. any idea what is wrong?

 

[AntiZig]

you have no internet connection and the page cannot be accessed or it's trying to load a help file that is not available on your local drive.

where are you clicking on system information?

 

[michkell]

i do have internet connection. im clicking start,all programs, accessories, system tools, then system information

 

[AntiZig]

hmm try this

go to start > run > type in msinfo32 > hit enter or click Ok

does the same window come up?

 

[michkell]

yes, same window

 

[AntiZig]

Hmm, try some of these:

http://www.techsupportforum.com/forums/f10/system-info-opens-help-window-instead-110609.html

if those 2 methods don't work, I'd recommend to reinstall xp

 

[michkell]

it worked!!! thank u so much it was driving me nuts