Best answer from csodey.

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Just want to run a quick check by the forum to make sure I'm not missing anything.

In one of my computers I have the following motherboard http://www.newegg.com/Product/Prod [...] 813128347.

The computer is not booting successfully. When I turn it on it loads the motherboard splash screen and then stays there for about ten seconds and then reboots. This process will repeat continuously as far as I can tell.

I can not get into bios (nor do any of the keyboard input options work).

I have trying resetting motherboard via the jumpers and have also removed reinserted the battery. I have tried different RAM chips in different slots. I have tried removing everything except the vid card, processor, fans, and RAM.

I do not receive any beeps from the MB.

Any other steps, am I missing another component, or do I rule this MB dead?

Thank you for your help.

I would rule the processor out if you get the splash screen. Usually if it is a bad processor you will not get video at all. Make sure you reset the CMOS properly.

1. Unplug the power supply
2. Cycle the power button on a off a few times to clear any remainding power
3. Remove the battery
4. Move the jumper to "clear CMOS" pins for 30 sec.
5. Move the jumper back to normal
6. Reinstall the battery
7. Boot your pc and see that works.

Hope this helps.
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Disconnect the drives, both optical and hardrive, which aren't needed for posting. Also use the onboard video instead of the video card in case your power supply is having problems with your video card or the ps leads to the video card are wrong. Still no improvement, take the board out of the case and inspect for anything under the board or backplate overhang touching the board. Most backplates have some metal that you bend or break off to install, and they must be straight. Once the board posts, then reconnect the drives and install your operating system, usually with a format.

Reply to o1die

I have disconnected the hard drive and do not have an onboard video option. The board has been functioning properly for about year (which I should have been clearer about) so I don't think there is physical problem with the board.

Thank you for the advice.

Reply to CRogers

Could be a power supply issue. Have you tried another one yet?

Reply to o1die

get the memory out and try booting if no bip: motherboard or processor problems


Reply to dextermat

Tried it with no memory. I didn't even get a splash screen this time. No beeps.

The only other power supply I have is weaker than the currently installed one. The power supply in the non functioning comp is not even a year old. Still if that could be the problem I will give it a try.

Reply to CRogers

Well I tried it with a different power supply but the results were exactly the same. So unless both power supplies are duplicating the same problem it looks like it is the mothboard. If anyone has any other ideas to try I'd like to hear them but it looks like it is time to replace the MB.

Thanks to everyone for the help.

Reply to CRogers
Best answer

I would rule the processor out if you get the splash screen. Usually if it is a bad processor you will not get video at all. Make sure you reset the CMOS properly.

1. Unplug the power supply
2. Cycle the power button on a off a few times to clear any remainding power
3. Remove the battery
4. Move the jumper to "clear CMOS" pins for 30 sec.
5. Move the jumper back to normal
6. Reinstall the battery
7. Boot your pc and see that works.

Hope this helps.

------------------------------ C2D E6750 @ 3.4ghz, 4GB G.Skill @ 900mhz, 2 8800GTs in SLI (512MB ea.), Antec quaddro 850 watt, Antec P180, Asus P5N-E SLI.
Reply to csodey

What follows is pretty much my "standard" troubleshooting reply.

Try to verify (as well as you can) that the PSU works. If you have a multimeter, you can do a rough checkout of a PSU using the "paper clip trick". You plug the bare PSU into the wall. Insert a paper clip into the green wire pin and one of the black wire pins beside it. That's how the case power switch works. It applies a ground to the green wire. Turn on the PSU and the fan should spin up. If it doesn't, the PSU is dead.

If you have a multimeter, you can check all the outputs. Yellow wires should be 12 volts, red 5 volts, orange 3.3 volts, blue wire -12 volts, purple wire is the 5 volt standby.

The gray wire is really important. It sends a control signal called something like "PowerOK" from the PSU to the motherboard. It should go from 0 volts to about 5 volts within a half second of pressing the case power switch. If you do not have this signal, your computer will not boot. The tolerances should be +/- 5%. If not, the PSU is bad.

Unfortunately (yes, there's a "gotcha" ), passing all the above does not mean that the PSU is good. It's not being tested under any kind of load. But if the fan doesn't turn on, the PSU is dead.

On to the real troubleshooting ...

Disconnect everything from the motherboard except the CPU and HSF, the two power cables going to the motherboard,and case power switch. Boot. You should hear a series of long single beeps indicating missing memory. Silence here indicates, in probable order, a bad PSU, motherboard, or CPU - or a bad installation where something is shorting and shutting down the PSU.

To eliminate the possiblility of a bad installation where something is shorting and shutting down the PSU, you will need to pull the motherboard out of the case and reassemble the components on an insulated surface. This is called "breadboarding" - from the 1920's homebrew radio days. I always breadboard a new or recycled build. It lets me test components before I go through the trouble of installing them in a case.

It will look something like this:
http://www.tomshardware.co.uk/foru [...] _13_0.html
You can turn on the PC by shorting the two pins that the case power switch goes on.

If you get the long beeps, add a stick of RAM. Boot. The beep pattern should change to one long and two or three short beeps. Silence indicates that the RAM is shorting out the PSU (very rare). Long single beeps indicates that the BIOS does not recognize the presence of the RAM.

If you get the one long and two or three short beeps, test the rest of the RAM. If good, install the video card and any needed power cables and plug in the monitor. If the video card is good, the system should successfully POST (one short beep, usually) and you will see the boot screen and messages.

Note - an inadequate PSU will cause a failure here or any step later.
Note - you do not need drives or a keyboard to successfully POST (generally a single short beep).

If you successfully POST, start plugging in the rest of the components, one at a time.

Reply to jsc

CRogers wrote :

Just want to run a quick check by the forum to make sure I'm not missing anything.

In one of my computers I have the following motherboard http://www.newegg.com/Product/Prod [...] 813128347.

The computer is not booting successfully. When I turn it on it loads the motherboard splash screen and then stays there for about ten seconds and then reboots. This process will repeat continuously as far as I can tell.

I can not get into bios (nor do any of the keyboard input options work).

I have trying resetting motherboard via the jumpers and have also removed reinserted the battery. I have tried different RAM chips in different slots. I have tried removing everything except the vid card, processor, fans, and RAM.

I do not receive any beeps from the MB.

Any other steps, am I missing another component, or do I rule this MB dead?

Thank you for your help.



CRogers,

I had this exact same issue and have moved passed it onto another one!!!
However, what I did to get something more to come up was to remove one of my RAM sticks.
I was running 2x2 RAM in the 1 and 3 slots, I removed the RAM stick from the 3 slot and voila! full functionality of keyboard and system moving on to POST.

Then I found out my HDD was dead (boo!) so I replaced it.
And now I'm up a creek with a different issue, but for your scenario try removing one stick of RAM and just running on one stick.
If that doesn't work, or if you've tried it already, I'm sorry.

Also, my mobo does not beep either, but has a series of LED lights to indicate different stages of the power-on cycle. 2 green, 2 yellow, 2 red. I still don't know what they all mean, but during a successful boot, all 6 come on during power up, but only the green are lit during POST and after.

*Note: My mobo is a Gigabyte EP45-UD3P

Hope this helps!


Message edited by moderata on 09-25-2009 at 05:43:51 PM
Reply to moderata

I want to thank everyone for their help, I got a lot more replies than expected. I replaced the MB today and everything is running again.

Reply to CRogers
Tom's Hardware > Forum > Motherboards & Memory > General Motherboard > [Solved] Dead MB?
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