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Help please - $20 paypal reward

Last response: in Systems
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April 11, 2009 1:04:50 AM

My computer will not boot past the loading screen with the green bar on Vista. I can’t even get to the login page. After a short time trying to load, a quick blue screen with about 5 lines of small text flashes and then the computer restarts. It’s impossible for me to read what it says. It’s not the typical BSOD.

Booting from CD and trying to use Startup Repair fails.

Problem signature:

Quote:
Event Name: StartupRepairV2
Sig 1: ExternalMedia
Sig 2: 6.0.6000.16386.6.0.6001.18000
Sig 3: 4
Sig 4: 196611
Sig 5: NoRootCause
Sig 6: NoRootCause
Sig 7: 0
Sig 8: 2
Sig 9: WrpRepair
Sig 10: 87
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
System Restore also failed.

In Safe Mode it stops at \Windows\System32\Drivers\BtHidBus.sys and the comp restarts
http://uploader.ws/upload/200904/0410092051.jpg

What’s the next step from here?

I’m very scared and alone, please help me.

More about : paypal reward

a b B Homebuilt system
April 11, 2009 1:12:19 AM

Next step sounds like it might be to reinstall the OS.
April 11, 2009 1:15:27 AM

ohiou_grad_06 said:
Next step sounds like it might be to reinstall the OS.



Just thinking about doing that makes my stomach turn. I work from home and I have work files I need :sweat: 
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April 11, 2009 1:32:34 AM

Id try sicking the Hard drive in another PC to save files. Then do a reinstall. Its possible your hadr drive is dead and unrecoverable.
April 11, 2009 1:37:31 AM

daship said:
Id try sicking the Hard drive in another PC to save files. Then do a reinstall. Its possible your hadr drive is dead and unrecoverable.


Good idea, I might try that.

The error I wasn't able to read earlier is: STOP: c000021a (Fatal System Error)
a b B Homebuilt system
April 11, 2009 2:16:06 AM

That is a good idea. I was assuming I guess that you didn't have another pc. What else you could do is to buy a new drive, reinstall onto that, and then hook the old drive up as a slave, or even get an external enclosure and install the old drive into that. What I would suggest is that you buy an external drive, and save your most important files onto that, as well as on your pc. Then unhook the drive after your saves. That way if this happens again, you have 2 copies.
!