I have installed the card reader onto the system and it shows up in bios but not the computer part of my windows 7 where it lists all my hard drives and removable storage. I have used the usb ports on it and they work. I also have downloaded and installed all the driver packages from roswill homepage. Have tried to find a online compatiablity list and could not find one. I have the usb molex and sata cables all conected to the motherboard. In my knowledge is if it shows in bios it should work. Someone please help.
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Thank you for contacting Rosewill Support .at this time we would like to suggest the following
1 Remove the item from the device manager shut down
2 disconnect from the USB port on motherboard and relocate
3 reboot system into the bios and enable all USB including legacy USB
4 reboot system and when the add hard ware wizard come on guide to the location of the driver
5 please download driver from website http://www.rosewill.com/products/d_1327/productDetail.h...
if problem persists please update your USB host ctrl from Microsoft website
If you have any further questions or concerns, please feel free to contact us.