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HD4890 Crashing?

Forum Graphic & Displays : ATI - HD4890 Crashing?

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sycle4   05-05-2009 at 08:40:23 AM

I just got this card and when changing DX9 to DX10 on Far Cry 2 it crashes when loading to menu and i have to force reboot, and it can't even get to the menu on Oblivion without freezing right when the menu sounds go on. even sometimes when rebooting and accessing the catalyst control and pressing the "3D" menu the computer would freeze.

At one point while playing Crysis it crashed and gave me a BSOD, which fixed itself saying the "ATI graphic driver crashed" so i clean installed the 9.4 drivers and same problems are happening. it also isn't overheating because the temps staying at like 57 to 60's.


is the card a fluke, or is there something i'm doing wrong? any help would be appreciated

oh and my specs are e8400 @ 3.0, sunbeam 580w, 8gigs ddr2, vista home 64bit

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Maziar   05-05-2009 at 09:21:38 AM
- 0 +

Reverse to older drivers like 9.2 or 8.12 and check with them.

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sycle4   05-05-2009 at 10:32:51 AM
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none, it came with the computer (prebuilt from cyberpowerpc)

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rags_20   05-05-2009 at 12:47:10 PM
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I had similar problems. I reinstalled OS and downloaded the 9.4 suite and it seems to be fine now. Its much more stable than before. Also, try installing just the driver instead of the whole suite. Still no go, try an RMA. Could be just a bad card. Maybe its not getting enough power - a pre-built computer generally has little power to spare.

------------------------------ Intel Core 2 Quad Q6600 @ 2.4 | Thermalright Ultima 90 120mm fan | Intel DG31PR | 4 GB DDR2 @ 800MHz | HD 4850 512 GDDR3 | Corsair VX450 | Samsung 22x DVD RW | Windows Vista HP 32-bit/ Windows 7 64-bit dual boot | Samsung SyncMaster 19" LCD VGA 920NW |
Reply to rags_20
zipzoomflyhigh   05-05-2009 at 02:28:38 PM
- -1 +

Your problem is your didnt properly remove your nvidia/ntune drivers.

download a driver cleaner and clean out all your nvidia/ntune/rivatuner drivers, then clean all the ati drivers. Then download your ATI drivers again and reboot.

I had same problem when replacing my nvidia card. (atikmdag: your display driver has stopped working and has recovered)

------------------------------ P965/Q6700@3.2 8MB HD4850 OC Edition
4GB Corsair XMS 800
Vista64/Win7
Fatality 550w/Antec 300
 Reply to zipzoomflyhigh
sycle4   05-05-2009 at 11:07:16 PM
- 0 +

i downloaded driver sweeper cleaned out everything ati and nvidia and still same problem, so i reformated got rid of nvidia chipset drivers and installed 9.4 and still same problems. i'm gonna assume its the card and try getting a replacement


thanks for the help everyone! very appreciated!

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Reply to sycle4
sycle4   05-06-2009 at 05:06:41 AM
- 0 +

how do you clean install the os? i deleted the partition and reinstalled vista onto it

specs:

Intel(R) Core(TM) 2 Duo E8400 CPU @ 3.0GHz 1333FSB 6MB L2 Cache 64-bit
SUNBEAM 580WATT POWER SUPPLY
WINDOWS VISTA HOME BASIC 64-BIT
BIOSTAR TP45HP INTEL P45 CROSSFIRE
500 GB SATA II 3.0 GB 16MB 7200RPM
POWERCOLOR ATI RADEON 4890 1GB DDR5
2 GB PC6400 DDR2 800 x4
GIGABYTE 802.11G 54MBP WIRELESS PCI
ONBOARD 7.1 SOUND
APEVIA X-SNIPER MID TOWER


ive called cyberpower and they said they'll take a look at the computer, i just have to bring it to them (i live 15mins away)

Reply to sycle4
orangegator   05-06-2009 at 05:21:24 AM
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If this is your psu http://www.newegg.com/Product/Prod [...] 6817709012 then that is likely the problem. Only 25A on the 12V+. Total garbage.

Reply to orangegator
Maziar   05-06-2009 at 11:05:47 AM
- 0 +

wusy wrote :

Only 9.4 supports HD4890.

@OP
What was your previous gfx card before you replaced it with the HD4890?


Thats right i forgot ;) thanks for mentioning :D

Reply to Maziar
Sailer   05-06-2009 at 07:30:53 PM
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One problem I see is the PSU, as pointed out by Orangegator. That Sunbeam 580wt may be just too small to power the 4890. I'd look to a larger, good quality, PSU with a minimum of 650wt.

A problem with Cyberpower, and a few other companies, is that they will stick an inadequate PSU in as standard and the unknowing customer will buy it without realizing that the PSU needs to be upgraded to actually run. Oh, it might turn on, but once any load, such as a game, occurs, the computer will crash. I think this might be happening in your case. The Sunbeam is right on the line concerning power and it gives up when anything more is demanded of it. So if you take it back to Cyberpower, ask about having a larger PSU installed.

------------------------------ Evil lurks in the databanks as it lurked in the streets of yesteryear. But it was never the streets that were evil.

Over 50. Seen it, done it, can't remember it, but I miss it.
 Reply to Sailer
orangegator   05-06-2009 at 07:43:56 PM
- 0 +

The problem isn't the size (watts) of the psu, it's the available 12V+ amps and the overall quality. A 500W Corsair, PCP&P, Seasonic, or Antec psu would be fine to run the HD4890.

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