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Not able to install graphic card

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October 4, 2009 4:55:49 PM

Hi Guys i have this desktop
Dual core 2.5 Ghz, overclocked to 3 GHZ
2gb ram
7600gt graphic card ( don laugh :p )
80 gb hard disk
Gigabyte G31M-ES2L MotherBoard
Now issue is that i have installed driver for integrated G31 express Chipset, but now i am not able to install my graphic card. The moment i connect it to to my PCI-E slot (after shutting computer down) i do not get display, i know that windows is loading and all that by its sound but not able to get display on graphic port or vga port of mother board.
I am unable to uninstall this G31 driver from add/remove program.
Tell me how should i get my card get going.
Generally i am able to solve most of the problem but i would like to know if someone has the sam issue.
Thanks
Rahul Dev

More about : install graphic card

a b V Motherboard
October 4, 2009 5:36:14 PM

First thing I would try is to unplug the system, install the graphics card, and then clear the CMOS. If it comes up after this, go into BIOS immediately and set to Optimized Defaults. Set any BIOS settings telling it to look at the add-on card before the integrated graphics - or leave on Auto.

Reboot and install Windows drivers.
October 4, 2009 6:39:21 PM

Mongox said:
First thing I would try is to unplug the system, install the graphics card, and then clear the CMOS. If it comes up after this, go into BIOS immediately and set to Optimized Defaults. Set any BIOS settings telling it to look at the add-on card before the integrated graphics - or leave on Auto.

Reboot and install Windows drivers.

OK doing the same.
Btw what do you mean by Install windows driver ? i mean which driver you referring to ?
And thanks for looking in to this.
Related resources
a b V Motherboard
October 4, 2009 6:45:44 PM

Once windows loads, it will automatically detect the new graphics card. It may install the driver for that automatically and correctly. Regardless, after it completes, run the CD or drivers that came with the card.
October 4, 2009 7:01:49 PM

Crap .....same thing after doing this.
I have tried 2 cards, 7600GT and ati 4650,
In case of nvidia i get completely black screen and in case of ati i get little Dark bluish screen.
In both case i see windows has booted to desktop.
Just not able to see desktop after all this.
Anymore suggestion ?
Thanks
October 4, 2009 7:08:10 PM

I think reason behind this is intel graphic media accelerator, which i am unable to uninstall.
It comes back after every boot up.
Looking fro more suggestions.
Thanks
October 4, 2009 7:08:53 PM

go into your device manager and click "disable drivers" on the MB graphics...and you are plugging your monitor into the graphics cards and not the MB, correct?
October 4, 2009 7:47:07 PM

belial2k said:
go into your device manager and click "disable drivers" on the MB graphics...and you are plugging your monitor into the graphics cards and not the MB, correct?

yes tried this and it is not working, and yes i am using graphic card vga port.
Anymore suggestion please.
Thanks
a b V Motherboard
October 4, 2009 10:08:49 PM

You did successfully clear the CMOS?

And the monitor is working before Windows loads or not?
October 5, 2009 2:03:12 AM

try go to safe mode (f8) to uninstall or disable your intel vga driver.
a b U Graphics card
a b V Motherboard
October 5, 2009 4:18:28 AM

Set the bios to PEG instead of onboard.
a b U Graphics card
a b V Motherboard
October 5, 2009 4:36:05 AM

daship said:
Set the bios to PEG instead of onboard.



Yes, this is what you should do. Also if you have a motherboard manual, you should check for any other settings that may need to be changed to disable the onboard graphics.
If you are still worried about the drivers, you could enter safe mode to delete, however I wouldn't recommend this as your chipset or northbridge may need some of those drivers.
October 5, 2009 4:59:26 AM

Mongox said:
You did successfully clear the CMOS?

And the monitor is working before Windows loads or not?

Yes i say shamefully i am an desktop support engineer here :-P
So i did clear cmos properly
a b V Motherboard
October 5, 2009 5:35:22 AM

So, the monitor does display properly before Windows starts to load?

Do the Safe Mode - press F8 repeatedly as POST ends and before Windows begins. If the display works in Safe Mode and you can't get it working despite anything you do, then back up the data in Safe Mode and re-install Windows from scratch.
a b Ĉ ASUS
a b U Graphics card
a b V Motherboard
October 5, 2009 12:11:04 PM

Agreed; test with Safe Mode.

All modern GFX cards should be able to display 640x480 256 colors nativly, so the fact you get no display makes me thing a BIOS/Windows setting is missing somewhere...
October 5, 2009 1:08:10 PM

Set The bios to PEG, the issues is that i hear all the sounds of windows booting, i even see microsoft logo running with ati 4650 card ( no display with 7600 gt though)
Even in Safe mode if i uninstall intel media graphic accelerator it comes back the moment i boot it to normally.
Still going to try few more settings.
I really do not want to format windows as that i take as a complete defeat :_(
So more solutions will be appreciated.
Thanks
a b V Motherboard
October 5, 2009 1:29:06 PM

devrahul... Do not uninstall the intel media graphic accelerator. Choose in Control Panel/System to disable it. This will prevent it from re-installing automatically.
October 5, 2009 1:30:38 PM

Providing more info,
Consider this
That i do not have installed my graphic card's driver.
Now i conect my graphic card in PCI-E slot and then connect to my graphic card's VGA port and boot windows i get display. Now i install driver of graphic card and after instalation when it asks for reboot........there is where problem comes, windows boot but no display.
Please do not want to format windows any help to find the casue of this issue will be greatly appreciated.
Thanks
a b V Motherboard
October 5, 2009 1:34:59 PM

Since you posted when I did, wanted to make sure you got this.

devrahul... Do not uninstall the intel media graphic accelerator. Choose in Control Panel/System to disable it. This will prevent it from re-installing automatically.

October 5, 2009 2:23:26 PM

Mongox said:
Since you posted when I did, wanted to make sure you got this.

devrahul... Do not uninstall the intel media graphic accelerator. Choose in Control Panel/System to disable it. This will prevent it from re-installing automatically.

Yes did this, disabled it from device manager.
The problem always come at reboot
Consider this ( IMGA disabled)
Now i insert my card, install driver, it asked for reboot, if i do not reboot and just enable disable this new ati driver from display adapter everything works fine, ie playing game and all that with good 60 fps.
BUT the moment i restart ( as i have to ) screen goes blank.......
I seriously do not want to format window but honestly tell me what am i missing
Thanks
a b V Motherboard
October 5, 2009 3:22:36 PM

And when you reboot, the IMGA is still disabled?

Look in Add/Remove Software for the anything related to the IMGA. Remove it. Locate the folder it installed into and delete it.

Also look in Startup and in Registry for "Run" on boot programs related to it.

I agree with you that somehow, the IMGA is causing this.
October 5, 2009 3:33:29 PM

Mongox said:
And when you reboot, the IMGA is still disabled?

Look in Add/Remove Software for the anything related to the IMGA. Remove it. Locate the folder it installed into and delete it.

Also look in Startup and in Registry for "Run" on boot programs related to it.

I agree with you that somehow, the IMGA is causing this.

Yes IMGA is disabled even after reboot.
Now interesting thing is that when i install the graphic card and its driver and then go in to device manager and enable disable this ati driver i am able to play game ( all this without reboot) but the moment i reboot there is no display though windows boot fine. Just no display.
I have disabled all in startup tab via msconfig.
Please let me know if something strikes you :-(
Thanks
a b Ĉ ASUS
a b U Graphics card
a b V Motherboard
October 5, 2009 4:52:00 PM

Hmm...might be something to do with the default resolution the driver is attemtping to display? Doubtful, but a possibility...

...Question: Did you try using all the output ports on the GPU (if it has more then one?)
October 5, 2009 5:17:43 PM

gamerk316 said:
Hmm...might be something to do with the default resolution the driver is attemtping to display? Doubtful, but a possibility...

...Question: Did you try using all the output ports on the GPU (if it has more then one?)

Display available at VGA only( when cards drivers are not installed ) not at dvi port.
btw if something is out of resolution then i get CRT message of out of requency. But this is not the case here

I am still working on it so guys if possible then more suggestions please/
October 5, 2009 5:28:09 PM

Able to boot in safe mode, with Graphic cards driver installed. But not able to play game in safe mode :-D
Man it is driving me nuts :-S
a b V Motherboard
October 5, 2009 6:13:45 PM

Again, look in Add/Remove Software for anything related - remove it. Delete the folder the IMGA is installed in. Look at the details of the IMGA driver and locate ALL copies of that file on your computer and delete it - it won't be able to install itself again.
October 6, 2009 3:55:21 PM

manual Deletion is not working as files are either missing ( this is main reason) or not able to delete some files.
Update: Even reformated windows and still not able to get display only after installing graphic card.
I am suspecting that some drivers that i install from motherboard DVD is causing this issue.
Did not install IMGA this time.
So i am gonne try installing my graphic card without any motherboard driver and see if it works.
Able to boot in safe mode though after installing graphic card driver.
Let me see what comes out in the final.
Any doubt of any related hardware failure( unlikely though as i do not see any message) ?
It is starting to get on my nerves........................................................... Help needed seriously :-(
Thanks
a b V Motherboard
October 6, 2009 5:06:51 PM

In Safe Mode, you should be able to delete any files you find.

Yes, no drivers of any kind sounds good. I install my GPU drivers manually and I rarely install anything by loading the CD/DVD. When I need a driver, I point to the location in my \Master folder where I copied the CD and poke around till I find it. I don't let Windows connect EVER to the internet for drivers.

Which of these items in your system are new? Just the graphics card? Might be time to give up on it.
a b Ĉ ASUS
a b U Graphics card
a b V Motherboard
October 6, 2009 5:30:07 PM

devrahul said:
Display available at VGA only( when cards drivers are not installed ) not at dvi port.
btw if something is out of resolution then i get CRT message of out of requency. But this is not the case here

I am still working on it so guys if possible then more suggestions please/


Have you tried the DVI port once drivers installed? Most cards default to the DVI port...
October 6, 2009 7:04:56 PM

gamerk316 said:
Have you tried the DVI port once drivers installed? Most cards default to the DVI port...

Card is working fine with other machine with vga output.
i am doubting motherboard issue after aaaaall this.
Thanks
October 8, 2009 1:16:41 PM

I cant believe that i bought this motherboard just to find out that it will not accept my any of 2 graphic card.
I was so excited with all the features it offered at such a good price.
Submitted the mobo to service center and i hope they will agree with me that board has an issue.
Sometime feel like............... oh well
Thanks
a b V Motherboard
October 8, 2009 2:30:31 PM

If you replace the board, I'd get a different model. Might be some issue with the cards and that board - unlikely as it seems. Let's hope it was just a bad board.

Heck, don't feel bad. At least you didn't have to suffer alone, we were right there with ya. Errrr....
October 9, 2009 5:35:47 PM

Mongox said:
If you replace the board, I'd get a different model. Might be some issue with the cards and that board - unlikely as it seems. Let's hope it was just a bad board.

Heck, don't feel bad. At least you didn't have to suffer alone, we were right there with ya. Errrr....

But srsly is there any known issue that are causing this ?
What what and what could have gone wrong ? Not able to believe this.
I see nowhere on net that anyone has issue with this board why me only :-S
I am gonna post this thread again and see if i get anything.
Thanks
a b V Motherboard
October 9, 2009 5:47:04 PM

Hopefully, they'll replace your board rather than sending it back. Even with the same model of MB, you may find the issues solved.
a b Ĉ ASUS
a b U Graphics card
a b V Motherboard
October 9, 2009 6:44:44 PM

Install the newest GFX card driver, and use the DVI port once the driver is installed. You probably have to manually select to use the VGA port if your card has one, so once the drivers are installed, the VGA port is probably not the active output device.
!