Hp deskjet 895c wont print color

[rachealholdway25]

I have a problem with my printer is won't print colour but only the black, the colour ink cartridge is fall and i can see the ink coming through the cartridge. I have clean it etc. but it still won't printer

 

[ksiemb]

I have a problem with my printer is won't print colour but only the black, the colour ink cartridge is fall and i can see the ink coming through the cartridge. I have clean it etc. but it still won't printer

HP troubleshooting steps on this link: http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=25392