Cant turn off computor from start menu

Hello,
When I try to turn off computor from start menu The big hour glass comes up and it freezes. Have to manually shut it off
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  1. rebjeb said:
    Hello,
    When I try to turn off computor from start menu The big hour glass comes up and it freezes. Have to manually shut it off



    Take a look in event viewer for red x errors in all tabs.
    May give you a hint if something is abending during shutdown.

    Control panel > Admin Tools > Event viewer.
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