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External hard disk repair

Last response: in Storage
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December 1, 2010 5:48:25 PM

Hello,
i have an external hard disk which i dont know what happened but some thing inside is not rotating.and now i cant detect it in my computer.
is there any thing i can repair it?or any software that can recover the data inside it??
please i have a lot of important documents.so please help me
a b G Storage
December 2, 2010 2:04:48 PM

In your case the best bet would be a data recovery firm. If the HDD is dead you will not be able to get the files by yourself. They can open the HDD up and actually transfer the platters on a different drive. Or it could be the controller, although that is not very common with HDD. Mechanical parts fail sooner than electronic parts. That being said, it is not impossible for it to go the other way around.
Either way, if taking the HDD out and mounting it inside a PC does not fix the problem, the HDD will need to be deconstructed by a specialized firm.
!