So here's the situation. I went to boot up my computer yesterday morning, and things were going just fine. Made it to Windows, opened up a web page, and was then greeted by a nice BSOD, followed by an instant reboot. Upon rebooting, I was given some error beeps and a blank screen. I shut it down and opened the case.
After some brief investigating, I found that one of my 4870's (master) was blazing hot, while the other was just the normal warm. I checked to make sure all the power cables were properly seated, let the card cool down, removed the slave card, and went for another reboot. I was given the same beep code (which Foxconn says is a memory problem), and I noticed that the lights on the card started red, then moved to the green lights. Still no post, and the fan was not spinning. I tried other pcie slots with the same results. The other 4870 works just fine in every slot.
Normally I would go for a rma, but herein lies the problem. Sapphire does not directly deal with rmas, pointing towards the vendor. I purchased this card three weeks ago brand new from an eBay dealer, who has conveniently failed to respond to emails. It's only been two days, but I have not heard back from Sapphire either.
My questions are: Anyone know how to get around the Sapphire "not responsible for faulty crap" stance? Also, can anyone think of a miracle fix, or something that I may be overlooking? Thanks in advance, and here are some of my system specs:
Foxconn A79A-S 790FX
Phenom II 940
2 Sapphire HD4870 512
2x2 gigs GSkill PC6400
Tagan BZ700 psu
Vista 32
All stock clocks
After some brief investigating, I found that one of my 4870's (master) was blazing hot, while the other was just the normal warm. I checked to make sure all the power cables were properly seated, let the card cool down, removed the slave card, and went for another reboot. I was given the same beep code (which Foxconn says is a memory problem), and I noticed that the lights on the card started red, then moved to the green lights. Still no post, and the fan was not spinning. I tried other pcie slots with the same results. The other 4870 works just fine in every slot.
Normally I would go for a rma, but herein lies the problem. Sapphire does not directly deal with rmas, pointing towards the vendor. I purchased this card three weeks ago brand new from an eBay dealer, who has conveniently failed to respond to emails. It's only been two days, but I have not heard back from Sapphire either.
My questions are: Anyone know how to get around the Sapphire "not responsible for faulty crap" stance? Also, can anyone think of a miracle fix, or something that I may be overlooking? Thanks in advance, and here are some of my system specs:
Foxconn A79A-S 790FX
Phenom II 940
2 Sapphire HD4870 512
2x2 gigs GSkill PC6400
Tagan BZ700 psu
Vista 32
All stock clocks