Mother Board Chipset: Mobil Intel (R) 45 Express Chipset Series
CPU & Speed: Intel(R) Core(TM)2 Duo CPU P8700 @ 2.53GHz
System Memory: 4GB
Video Card: ATI Mobility Radeon HD 3650 512vRam
Sound Card: Realtek High Definition Audio
Operating System: Windows Vista Home Premium 64 Bit SP1 with all updates.
Product: AVerTV Hybrid Ultra USB M039U
Problem/Symptom: Application Crash
Hello, I have not been able to run the application that came with the cd rom with the driver version that came in the cd rom or the updated driver version 18.104.22.168. Also tried it with the driver version 22.214.171.124 and 126.96.36.199,but still no solution.
I tried the updated applications for download online that are as follows: AVer MediaCenter 1.5.1 and AVerTV 6.0.7 with the updated drivers: Version 188.8.131.52 for windows vista 64 Bit and Version 184.108.40.206 for windows vista 64 Bit, and I had no success on running the application. With these driver Versions 220.127.116.11 and 18.104.22.168 the applications do not detect the hardware. And with the driver Version 22.214.171.124 the application detect the hardware but do not run. Everytime I try to run it, the application crashes.
When I say the application detects the hardware is because I look at the icon on the bottom right of the taskbar. The AVerQuick icon is gray when the hardware is disconnected or not detected and it turns yellow when the hardware is connected and detected by the application.
I ran Windows Media Center with the driver version: 126.96.36.199 and it works. The problem is that I am limited to windows Media Center features and I cannot use the remote, the Video ins and other features.
I installed it on a Dell Inspiron 1525 running Windows Vista Home Premium 32 Bit SP1 with all updates and it worked with the Cd Rom included in the product with no problems at all.
I already tried technical support of the manufacturer and Sony.
Well i have stumbled on same problem and solution was easy.
Go tofodler where program is instaled e.a. c:\, and find avertv.exe, right click it, go on propertis, and compatability tab, choose "run program in comp... mode" and windows xp (sp2).