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Real Player freezes up with external hard drive connected

Last response: in Storage
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Anonymous
a b $ Windows 7
a b G Storage
December 17, 2010 3:41:58 PM

Hi,
I have a CBA 250gb external hard drive. The computer operating system is Windows 7.
Real Player will operate normaly until the external drive is connected. Then the, library section, of Real Player will "freeze". If the drive is then disconnected, Real Player will then revert to operating correctly.
Can anyone help?
December 17, 2010 3:48:32 PM

Latest version of Real Player?
a b $ Windows 7
a b G Storage
December 18, 2010 2:01:34 PM

Make sure you use the latest version of Real.
The program might be looking for media to play from that HDD. At the same time, Windows is trying to open the same drive and to give you the whole Autoplay options menu. These can cause a temporary freeze.
If the freeze lasts the whole time the drive is connected, regardless of the duration, then I would recommend a disk clean-up and a checkdisk on that drive with the /f/r parameters enabled, then a defrag. That should ensure the HDD is OK.
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