Windows xp help and support

[YORKYBOY]

Hello,
BOUGHT MY 74 YEAR OLD MAM AN OLD HP PAVILION LAPTOP WITH XP PROFESSIONAL INSTALLED JUST TO SEE IF SHE COULD USE IT AND SHE HAS FORGOTTEN THE USER NAME AND PASSWORD THAT WAS SETUP ON IT SO CANNOT EVEN ACCESS ANY THING ONCE IT IS TURNED ON. SHE IS NOT CONNECTED TO THE INTERNET AND I AM TRYING TO FIND OUT IF I CAN RESET THE ABOVE

 

[ksiemb]

Hello,
BOUGHT MY 74 YEAR OLD MAM AN OLD HP PAVILION LAPTOP WITH XP PROFESSIONAL INSTALLED JUST TO SEE IF SHE COULD USE IT AND SHE HAS FORGOTTEN THE USER NAME AND PASSWORD THAT WAS SETUP ON IT SO CANNOT EVEN ACCESS ANY THING ONCE IT IS TURNED ON. SHE IS NOT CONNECTED TO THE INTERNET AND I AM TRYING TO FIND OUT IF I CAN RESET THE ABOVE

Boot into safe mode. Use "Administrator" to logon - (no password req'd)

Change users passwords as needed.