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Asus EN9800GX2 overheating!!! (125C degrees)

Last response: in Graphics & Displays
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May 26, 2009 12:16:45 PM

Hi!
I have Intel Core 2 Quad Q9450 and Asus Rampage Formula with Asus EN9800GX2. I have a BIG problem with this card because it is overheating and I cant play games. Idle temperature of the card is 100C degrees and when i start to play a game temperature keeps rising until it reaches 125C degrees(in 5 min) . Then it stops responding and monitor goes on stand by. I have to restart my system to get it working again.
Please help!!!
May 26, 2009 5:14:23 PM

Reseat the heatsinks. It will be a little tricky with a GNX2, but if you are out of warranty, its the only option.

if its under warranty, send that sucka back.
May 26, 2009 5:26:23 PM

Hi!
Thx for reply! But I am a bit new here so I dont know how to do that. Can you give me an advice please???
THX!
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May 26, 2009 5:35:48 PM

customisbetter said:
Reseat the heatsinks. It will be a little tricky with a GNX2, but if you are out of warranty, its the only option.

if its under warranty, send that sucka back.









Hi!
Thx for reply! But I am a bit new here so I dont know how to do that. Can you give me an advice please???
THX
May 26, 2009 8:29:42 PM

125 Celsius....definitely a problem(RMA!!!), either then that to maintain good temperature i suggest
1:turn up fan speed
2: Get a PCI slot cooling fan for it
3:Get a rear grill cooling fan for it

NOTE: Depending on your card, you must buy a certain PCI slot cooling fan so the the bottom(or top depending on if you case is inverted or not) grill of the card is right where the PCI fan is and the rear grill fan will suck air out the back, these help greatly since the case around the card mostly keeps hot air inside and you dont want that, i put those two fans and my card is usually around 20C-30C cooler when under load with those cooling mods. BUt either way your card has a problem
May 26, 2009 9:15:54 PM

Do you have the option to RMA ? I wouldn't mess with re-seating the heat sinks unless I had no other options. The card has a defect. You spent good money and you deserve a good card.
May 26, 2009 10:10:55 PM

Have you had this videocard for a while? If so the heatsinks might be plugged with dust and it can be cleaned out with some compressed air
a b U Graphics card
a b Ĉ ASUS
May 27, 2009 8:37:09 AM

whats your CPU and case temps in your system bios mate? (boot computer and hit delete or F1 or F2 and look in the bios for Hardware Monitor etc) - post back with your temps after its been on for an hour or more (average load)
May 27, 2009 1:15:53 PM

wip99gt said:
Have you had this videocard for a while? If so the heatsinks might be plugged with dust and it can be cleaned out with some compressed air








THX for reply!!!
I have had this card since may 2008. Everything worked perfectly until now. I never opend the graphic card so it is possible that this is dust problem. How can I clean the dust out? Any advice?
May 27, 2009 1:21:06 PM

roush2fast said:
Do you have the option to RMA ? I wouldn't mess with re-seating the heat sinks unless I had no other options. The card has a defect. You spent good money and you deserve a good card.





Thx for reply! Well I dont know but I opend the case and destroyed a warranty sticker so I dont know if they will return it to me. I have never heard of RMA. Wat the hell is that?
a c 272 U Graphics card
a b Ĉ ASUS
May 27, 2009 1:34:13 PM

Return Merchandise Authorisation, get in touch with the manufacture and tell what your problem is and if they deem the card faulty they will give a reference code (the RMA) to use when you return the card for replacement.
May 27, 2009 1:37:19 PM

Mousemonkey said:
Return Merchandise Authorisation, get in touch with the manufacture and tell what your problem is and if they deem the card faulty they will give a reference code (the RMA) to use when you return the card for replacement.




Thx!
May 27, 2009 1:39:21 PM

blackhawk1928 said:
125 Celsius....definitely a problem(RMA!!!), either then that to maintain good temperature i suggest
1:turn up fan speed
2: Get a PCI slot cooling fan for it
3:Get a rear grill cooling fan for it

NOTE: Depending on your card, you must buy a certain PCI slot cooling fan so the the bottom(or top depending on if you case is inverted or not) grill of the card is right where the PCI fan is and the rear grill fan will suck air out the back, these help greatly since the case around the card mostly keeps hot air inside and you dont want that, i put those two fans and my card is usually around 20C-30C cooler when under load with those cooling mods. BUt either way your card has a problem




THX! As soon as I fix the problem I might buy some of this fans. :D 
May 27, 2009 1:50:04 PM

apache_lives said:
whats your CPU and case temps in your system bios mate? (boot computer and hit delete or F1 or F2 and look in the bios for Hardware Monitor etc) - post back with your temps after its been on for an hour or more (average load)


THX for reply! these are the temps:

Temps:
Motherboard 47 °C (117 °F)
Processor 20 °C (68 °F)
CPU #1 / Core #1 41 °C (106 °F)
CPU #1 / Core #2 37 °C (99 °F)
CPU #1 / Core #3 45 °C (113 °F)
CPU #1 / Core #4 45 °C (113 °F)
North Bridge 60 °C (140 °F)
South Bridge 56 °C (133 °F)
GPU1: (GPU) 94 °C (201 °F)
GPU1: GPU Diode 99 °C (210 °F)
GPU1: GPU Memory 94 °C (201 °F)
GPU1: GPU Ambient 93 °C (199 °F)
GPU1: GPU VRM 77 °C (171 °F)
GPU2: (GPU) 96 °C (205 °F)
GPU2: GPU Diode 100 °C (212 °F)
GPU2: GPU Memory 95 °C (203 °F)
GPU2: GPU Ambient 88 °C (190 °F)
GPU2: GPU VRM 76 °C (169 °F)
Seagate ST3750330AS 45 °C (113 °F)
WDC WD740ADFD-00NLR5 51 °C (124 °F)

Fans:
Chassis #3 1483 RPM
GPU2 3651 RPM

Yap it is hot!

May 27, 2009 8:30:31 PM

Try getting some canned air. Use it to blow the dust out of your case and video card. It's really easy to do. The fact that you have had it for a year and it has worked fine until now I suspect that it is a dust problem. Also looking at your temps it might be a good idea to see if you can install another fan or two into your computer.
May 27, 2009 9:06:00 PM

yeah, I also forgot to manage about the dust problem, if you can get the card out and stick a compressed air can tube inside and blow out any dust balls that can cause airflow problems. Remember:" the faster and more airflow=cooler hardware=longer life!"
!