Horror story with monarchcomputer.com

[Guest]

I bought a custom built system from them and it would not boot. I opened the case, and found in horror that the RAM was missing. I looked for it everywhere inside the computer to see if it's stucked somewhere, but I could not find it. I sent a complaint email to the tech support, but it didn't reply for a week. I sent another email, they replied that the phone number I supplied missed a digit so they couldn't call, so I checked my saved email but couldn't find that "missing digit". One week later they finally called and said they would investigate the matter but had to go through several departments and promised it would be solved within a week. Another two weeks has passed and nothing has come from the company. Oh well.

 

[Yahiko81]

Boy you got screwed.

<b><font color=green>Lizards</b></font color=green> eat Trolls as a delicacy.

 

[Arrow]

Big time.

Rob
Please visit <b><A HREF="http://www.ncix.com/canada/index.cfm?affiliateid=319048" target="_new">http://www.ncix.com/canada/index.cfm?affiliateid=319048</A></b>

 

[Guest]

Someone from the company again called yesterday and seemed to have no knowledge of previous conversations between the tech support and me, repeating the same old cliche. I was tired of this and I told them they could do whatever they wish, just stop calling me. Yeah it's a rip off, but I am not in the mood to pursue this minute issue any further. I now feel almost guilty of posting this as a "horror" story, only a few hours before the truly horrific tragedy had happened.

I have bought another RAM stick online and the computer runs ok otherwise.