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Gateway MX6421 USB fails to recognize any device

Last response: in Storage
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December 27, 2010 10:04:31 AM

Gateway MX6421
AMD Turion 64
Win XP Media center SP3

Any device plugged into any of the USB ports fails to be recognized. All USB devices return the error of: "USB device not recognized, One of the USB devices attached to this computer has malfunctioned, and windows does not recognize it."
a b G Storage
December 31, 2010 8:43:20 PM

Try to uninstall and then reinstall the USB drivers in Control panel/Device Manager.
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January 7, 2011 12:39:09 AM

Did that first. After a clean install of win. media center edition and fully updating the OS I got the number 1 usb port to work but the other 3 ports still gave the same response. I am now thinking BIOS update. If that fails I'll conclude it's most likely a hardware fault on the MB.
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Best solution

a b G Storage
January 7, 2011 11:21:28 AM

That was the second guess, although I was hoping not... replacing the mobo is more PITA.
Good luck!
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January 17, 2011 10:30:05 AM

Best answer selected by frenchysp1.
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