I am trying to view a cd with xray pictures from our local hospital. I get the message "failed to find viewer executable in temp folder" cd wont load.
Just had the same problem with probably exactly the same xray viewer CD program at my local hospital (Sectra??!) if its not the same program then the below might not work for you, but regardless I fixed it by copying the files from a working account into the same folder in the non working account:
1) Find an account that it works on (in my case it was the local admin account that worked - if you dont know the passwords to log onto the PC as a local admin you will need to get your IT dept to check this for you)
2) Go to C:\Documents and Settings\accountname
\Local Settings\Temp where 'accountname' is the name of the working account. (if you cant see the folder 'local settings' you need to make sure 'show hidden files and folders' is selected in 'tools' 'folder options' 'view')
3) Copy and replace 2 folders; 'CDViewer_11.04.0001' and 'sectra' in the corresponding non working account folder path ( again C:\Documents and Settings\accountname
\Local Settings\Temp - but this time where 'accountname is the name of the non working log in!)
4) Restart and test!?
Hope that helps