UBCD doesn't see the hard drive

ryeg

December 29, 2010 6:05:04 PM

I have accidently locked myself out of a Dell desktop running Windows XP. All administrator accounts are locked out but only 1 user account will work. The user account cannot unlock the other accounts nor change the passwords.

I have tried using Ultimate Boot CD to unlock and reset the account passwords. After booting the CD, I cannot see the hard drive with the password reset tool. It only sees the CD/DVD drive. Any clues to fix this and any other thoughts besides writing the passwords down or rebuilding the drive?

I may be getting an older version of ERD Commander to reset everything but still trying to fix it today.

Thanks

More about : ubcd hard drive

| E-mail me updates
| Report abuse

house70

December 31, 2010 8:59:52 PM

You could ask an owner of the administrative account(s) to help you out.

| Report abuse

sub mesa

January 1, 2011 11:06:04 AM

Ubuntu linux livecd may be helpful to you. It should also able to read AHCI disks.

| Report abuse

ryeg

January 3, 2011 11:07:16 AM

House70: All the administrator accounts are locked out.

Sub mesa: booting with ubuntu still wouldn't allow me to change/unlock the administrator account.

All: I have gotten my hands on a Microsoft ERD Commander disk that will allow me to boot in Windows and change/unlock the administrator account. Will try this today. Should work.

| Report abuse

asecoy

June 14, 2011 2:00:08 AM

ryeg said:

House70: All the administrator accounts are locked out.

Sub mesa: booting with ubuntu still wouldn't allow me to change/unlock the administrator account.

All: I have gotten my hands on a Microsoft ERD Commander disk that will allow me to boot in Windows and change/unlock the administrator account. Will try this today. Should work.

@ ryeg : I am having the same problem with Server 2003 on a SAN controller. The Ultimate Boot CD (on a USB key) won't find the system hard disk. Did the ERD work for you? Did something else work for you?

| Report abuse