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No Modem options in Internet Connection Wizard.

Last response: in Windows XP
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Archived from groups: microsoft.public.windowsxp.configuration_manage (More info?)

NO Modem Options IN WIN XP PRO!!!

I have just upgraded a pc from Win2K Pro, with win XP pro
and the latest service pack 1. Everything works fine
Except the modem wouldn't work properly. I reinstalled
the modem with no affect. Something is wrong with the
Internet connection wizard. I tried to hook up the modem
to the internet via the Internet Connnection Wizard.
The problem is when I get to the screen that asks:
How do you want to connect to the Internet?
I found that the options
- Connect using a dialup modem
and
- Connect using a broadband connection that requires a
username and password
are faded out, basically that are not an option any more.
The only one that is not faded out is
- Connect using a broardband connection theat is always on.
and that is not the one I'm after.
I found a possible fix that didn't work for me at
Microsoft.com article # Q320558.
I followed the directions from Q320558 and 315341.
Does anyone have better suggestion for fixing this problem?
Thanks in advance.
Jeff

More about : modem options internet connection wizard

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Anonymous

Archived from groups: microsoft.public.windowsxp.configuration_manage (More info?)

Hi,

I've also got a similar problem to Jeff. Except mine was
because I had to reinstall XP (Also Service Pack 1a)after
it was corrupted by a virus program, and get the same
issue.

Additional info:

Mine also seems to not show any modem section to the
network connections window.

USB devices won't register at all

Thoughts:
I've noticed a Service that won't run, the Human Interface
Device Access service. It comes up with a 'can't find
specific module error'. Is there any way to fix this as
its the only thing i've noticed thats not working.
 
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