BSOD when pluggin pendrive

[andregoujon]

Hello,
I had bought an Asus M4A79 Deluxe motherboard since a month ago.
It works very well, it pass Prime95 for 12 hours without errors and also I can play for hours without any issue.
The problem is the following: When I insert a pendrive into front USB port and then I copy the content to the HDD, PC crash and then restart due to a BSOD. The problem occurs randomly as many times I can copy pendrive's files without problems. Some times, a BSOD happen. The BSOD is always the same. I uninstalled AMD USB drivers but the problem persist.
I underclocked the PC to discard and OC issue and the problem persist. I also ran a memory test and no errors.
I'm using M4A79 Deluxe with latest BIOS, 4X1 GB DDR2 Kingston, AMD Phenom 9950, Cooler Master Real Power Pro 550w...
Is the motherboard or the pendrive?

Details:

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\102709-26223-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02c10000 PsLoadedModuleList = 0xfffff800`02e4de50
Debug session time: Tue Oct 27 18:44:17.094 2009 (GMT-3)
System Uptime: 0 days 0:00:11.154
Loading Kernel Symbols
...................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8004c528f8, 0, 0}

Probably caused by : hardware

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8004c528f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR: 0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 0

STACK_TEXT:
fffff880`031a16f0 fffff800`02ecaa89 : fffffa80`04c528d0 fffffa80`03a04040 fffff8a0`00000004 00000000`00000001 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`031a1c10 fffff800`02dac547 : fffffa80`04c528d0 fffff800`02e255f8 fffffa80`03a04040 00000002`00000005 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`031a1c40 fffff800`02d14b95 : fffff800`02e87360 fffffa80`04983828 fffffa80`04983820 fffffa80`03a04040 : nt!WheapProcessWorkQueueItem+0x57
fffff880`031a1c80 fffff800`02c8f161 : fffff880`00d9ce00 fffff800`02d14b70 fffffa80`03a04040 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`031a1cb0 fffff800`02f25166 : 00000000`00000000 fffffa80`03a04040 00000000`00000080 fffffa80`039ed040 : nt!ExpWorkerThread+0x111
fffff880`031a1d40 fffff800`02c60486 : fffff880`02f63180 fffffa80`03a04040 fffff880`02f6dfc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`031a1d80 00000000`00000000 : fffff880`031a2000 fffff880`0319c000 fffff880`037f3540 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: hardware

IMAGE_NAME: hardware

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

Followup: MachineOwner
---------

 

[run1492]

Hello,

I have windows 7 and asus motherboard... the same problem... please tell me if you found a fix, thanks !

 

[andregoujon]

Hi,
I discovered that rear USB ports (6) doesn't produce BSOD. These six ports uses a different USB controller than those connected to motherboard (i.e front USB ports).
I bought an extension USB cable that is connected to one rear port so I don't need to move case. That's the solution I found. I can change motherboard, but the use I need from USB is minimal (printer, mouse and one pendrive) so 6 working port is enough for me. Moreover others aspect of the motherboard are OK (stability).