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Windows 7 X64 randomly stops recognizing the keyboard

Tags:
  • Safe Mode
  • Keyboards
  • X64
  • Windows 7
Last response: in Windows 7
September 22, 2011 1:46:53 PM

The keyboard works in safe mode until windows starts then it doesn't work at all. Any ideas?

More about : windows x64 randomly stops recognizing keyboard

September 22, 2011 2:03:39 PM

Happend to me, some files are corrupted in the system.

Check out in your Device Manager and do a Property on your keyboard.
Go to Driver tab, and click on Details.

Verify if the drivers are certified by Windows, if not, you have to chance these files.
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September 22, 2011 3:32:03 PM

It has 2 drivers i8042prt.sys and kbdclass.sys and both are windows certified. I tried to update the driver, uninstall the keyboard and reinstall it. Did a system recover from 2 weeks back, updated the bios, and now I'm running out of ideas... any suggestions?
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September 23, 2011 12:43:52 PM


Does the keyboard in question work on another computer?

Try a different keyboard in your computer too.

Sorry, if you have already tried these :) 
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