90Marc

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Dec 31, 2010
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18,510
Hello,
My Western Digital 1.5 TB external HD seems to have a serious problem. it spins a few times then gives up .

Model name: Elements
Model number: WDBAAU0015HBK

(basically "Green Caviar" internal disk # WD15EADS with a 32MB Cache mounted inside a black closure)

Neither Win 7 or Vista can read the drive. Vista sometimes displays the name as "WD" , that's all.


http://support.wdc.com/product/kb.asp?groupid=304&lang=en


WD Lifeguard Diagnostics does not see the drive.


I have tons of files on the disk,

Any suggestions on how to rescue them?
 

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