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Dreaded Blue screen

I have a strong suspicion this is a hard drive error but my pc just went thru a shut down and the error I recieved was *** Stop: (0x0000008E, C0XC0000005, 0XBF953E10, 0XBA4D3C00, 0X00000000) AND...
Win32K.SYS - Address BF953E10 base at BF800000.dATEsTAMP 4cc6d6a2

Can anyone tell me what this means and how/if I can repair it?
BTW... I'm using win xp on a dell dim 4400

Thanks in advance.
9 answers Last reply Best Answer
More about dreaded blue screen
  1. If the system is more than a few years old, I would replace the HDD and re-install the OS on it, because if the drive is bad, other files will get corrupted gradually. After re-installing the OS, you can mount the old drive as an external one and copy the important data/files off of it.
  2. I'd also run memtest86 as a BSOD in win32k.sys can also be cause by bad ram or bad device drivers. If you have updated any drivers recently, you can try rolling it back to see if it fixes the problem.

    http://www.howtofixbluescreenofdeath.com/win32k-sys-blue-screen/
  3. Hi, thanks for replying. Not sure why I just was notified i guess the server here is slow. @House how do I copy them just drag them to the new drive. Because I've backed up the folders. But was wondering was that enough.
  4. Yes, that should be enough. You can check if they got copied correctly by trying to open the new folders and see if your files are there.
  5. Oh ok, Thanks. I can open the folders and see them. Are there any guides online to installing a hard drive from start to finish? Since it is a dell dim 4400 maybe Dell would have a guide? I've never indtalled one before but I really want to do it myself to learn.
  6. Best answer
    For IDE HDD:

    http://www.buildeasypc.com/hw/howto/insthdd.htm

    or

    http://www.helpwithpcs.com/upgrading/install-hard-drive.htm

    For SATA HDD:

    http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=SATA_Slideshow&vgnextoid=b2ded20cacdec010VgnVCM100000dd04090aRCRD

    and yes, Dell HP, Compaq, pretty much every PC manufacturer gives a guide on how to replace various serviceable components, like an HDD. Those guides are valid for all systems, except for the minor mounting details and the software installation.
    For software installation, in case this is a system disk (that will have the OS on it), please refer to the System Restore that came with your PC.
    For data HDD (like a secondary drive that you want to install as an upgrade, to keep data on it), after installing the HDD you will need to initialize and format it. You can do that in Control Panel> Administrative tools> Computer Management> Disk Management.

    Let us know if you encounter any problems and if you do, make sure to describe the problems in detail, so we can help. Good luck!
  7. Best answer selected by Dark Star Balla.
  8. Great Thanks!
  9. No problem, glad to help.
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