Gateway 192 168 1 1 problem

have a dlink g adsl2/2 + router kit, using my standalone with ethernet cable and my laptop wirelessly. Lap top connects but lost my standalone connection 2 days ago, reset router changed ethernet cable and have spent 3 hours talking to talktalk engineers. My computer isn't recognising the modem and when I tried to reinstall the modem it said no modem detected, yet its led and status lights are all fine and the talktalk engineers can see that there is interaction, however when trying to ping address it wouldn't recognise this either. Any suggestions. Thanks
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