I'm not very knowledgeable about computer/tech stuff, but I'll try and explain everything as clearly as I can.
My basic issue is this: today I upgraded my PC from Windows 7 to Windows 8. Some time after that upgrade process, I began experiencing audio issues. These issues are: sound only plays from the right speaker while speakers are plugged directly into the PC; sound only plays from the right speaker at a low volume with lots of "static" interference when speakers are plugged in to audio switchbox.
My basic PC set-up is to have my PC and PS3 both hooked up to a single set of speakers, so that I can use a small switchbox to quickly switch between PS3 and PC output. When I switched to PS3, both speakers worked flawlessly. Plugging the speakers in to the PC jack yielded normal-quality sound... but only from the right speaker.
I have done all of the Windows 8 troubleshooting things, I have checked that all of my drivers are up-to-date, I have installed and re-installed drivers, I have fiddled with all kinds of settings, all to zero effect.
I get no audio at all when headphones are plugged into the speaker jack, and when headphones are plugged into the speaker jack on the PC I get the exact same issues, indicating (once again) that this is a SOFTWARE issue, not a hardware issue. And since all of this mess started after upgrading to Windows 8.... gah. I really need some help with this.
My PC is running a 64-bit version of Windows 8 Pro, using on-board audio from an EP35-DS3L motherboard, which uses Realtek HD Audio drivers.
I've been struggling with this issue for hours. I'm at my wit's end. Any help would be greatly appreciated, all the more so if it leads to a solution. Please.
At the advice of a fine fellow at GameFAQs, I downloaded a program called SlimDrivers, which found a realtek audio driver update from September (even though realtek's site's latest driver was from June).
I went ahead and installed the driver and... now I'm not getting any of that nasty interference from the left speaker, and the sound in the right speaker is 100% normal. Unfortunately, I'm still not getting -any- audio out of the left speaker.
I've got six different 2.5mm jacks in the back of my CPU, all of which I can assign/re-assign to whatever I want, so I've been able to verify that my problem MUST lie with Windows itself.
In the upgrade from Windows 7 to Windows 8... something happened. But what? Must this be a driver issue, or could it be some other kind of software problem?
And if realtek's audio drivers aren't working for me, might I achieve some level of success by using other, non-manufacturer drivers?