Sign in with
Sign up | Sign in
Your question
Solved

Western Digital 2500/XP Install Problem

Last response: in Storage
Share
January 5, 2011 9:53:26 PM

Hello,

I've been struggling to get a fresh copy of XP Home put back on a friend's computer. She has a WD2500 SATA hard drive that I was able to completely wipe the drive due to some issues she was having.

The drive will show up in bios, but when I go through the windows setup process it ends with no hard disks found.

I'm sure I need to add third party raid/scsi drivers at the F6 step of setup, but I can't find any that will work.

Can anybody help? It is a WD2500JD. It is in a Dell Dimension 8400 if that is important.

Thanks so much for your help!

Best solution

a b G Storage
January 5, 2011 11:01:28 PM

here is the driver you need from the dell site
http://support.dell.com/support/downloads/download.aspx...
Share
January 6, 2011 12:36:28 PM

:)  Thanks for your help.

Unfortunately when I tried loading that file from the setup I got a "unexpected response in line (140) from (windows install temp directory).

I am sure that this is a good hard drive.

Any other ideas?
m
0
l
Related resources
a b G Storage
January 6, 2011 3:43:26 PM

Were you able to create a floppy from the file? there are 2 files in the dell support web page for your dimension 8400 under SATA drivers you will need one of them (downloaded file that has been run to create the floppy) when you are hitting the "f6" key loading windows.
m
0
l
January 6, 2011 6:59:05 PM

yes, the file extracts to a detected floppy disk.

The problem comes after F6, I hit "S" to specify drivers, and shortly after the process starts I revieve the "unexpected response" error.




m
0
l
a b G Storage
January 7, 2011 5:49:00 PM

when you hit "s" to specify drivers did you try all of them on the disk?
have you downloaded the other file and made a second floppy to try?
m
0
l
January 13, 2011 11:02:36 PM

Best answer selected by jsteinback.
m
0
l
!