I cant format my external hard drive on win7

I just got a OWC Mercury external hard drive, but my PC running Win7 won't allow me to format it. It recognizes the disk is there but i can\'t access or format. Even if i right click it in my computer is read "please insert disk." Is there a program perhaps i can use to format it?
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More about format external hard drive win7
  1. External drivers usually are pre-formatted. No need to format. Are you able to access the drive thru windows explorer? Is it a single drive or is configured as RAID?

    Have you tried to right click on Computer icon, select Manage, and Disk Management?
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