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WD Passport - Forgotten Password

Last response: in Storage
January 8, 2011 12:06:19 AM

I have a WD Password drive that was "backed up" using WD Sync. It actually belongs to my boss who is not very technical. It has some very important data on it and he can not remember the password.

Has anyone had any luck or know of any techniques that will recover the data. I could certainly have my boss provide credentials to prove the data is his and can provide details as to some of the actual data included.'

Any help is greatly appreciated.
a b G Storage
January 10, 2011 8:58:18 PM

WD customer support... that's where I would start. After all, you don't want to mess up the data on it.
a c 122 G Storage
January 11, 2011 1:13:28 PM

How was the password set? If it was encrypted you will not get into the data unless a back-door was created during encrypting (like a backup key file or disk).
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