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Problem with System Recovey on Windows XP Media Centre edition

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October 19, 2011 3:08:54 PM

Hi, I have a Phillips Freeline Windows XP Media Centre PC and am trying to perform a System recovey as it's running quite slowly. When I get to the system recovery screen and choose 'non-destructive' option, a message pops-up saying 'This recovery option is not available as a service pack has been installed on your computer recently'. I don't really know what this means - please help!

Thanks

HMorris
October 19, 2011 3:56:31 PM

HMorris55 said:
Hi, I have a Phillips Freeline Windows XP Media Centre PC and am trying to perform a System recovey as it's running quite slowly. When I get to the system recovery screen and choose 'non-destructive' option, a message pops-up saying 'This recovery option is not available as a service pack has been installed on your computer recently'. I don't really know what this means - please help!

Thanks

HMorris



Non-Destructive System Recovery- The System Recovery program, in this normal default mode of operation, recovers factory-shipped applications, drivers and the operating system without affecting any data files that you may have created since purchasing this PC.

Why you no longer have it, do not know why service pack update would get rid of it; So whatever you do, back up your data files before hand !
October 19, 2011 5:11:09 PM

yes, I have backed everything up - in 2 places.

I want to restore the computer right back to the first day i bought/used it, so that there aren't any programmes or my personal documents on it. do i need to do a full destructive recovery rather than a non-destructive recovery to achieve this?

H
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October 19, 2011 7:38:19 PM

yes

Best solution

October 19, 2011 7:40:46 PM
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HMorris55 said:
yes, I have backed everything up - in 2 places.

I want to restore the computer right back to the first day i bought/used it, so that there aren't any programmes or my personal documents on it. do i need to do a full destructive recovery rather than a non-destructive recovery to achieve this?

H



Yes, but be mindful you will have to reinstall all applications, drivers etc you installed after receiving the computer.
October 20, 2011 3:38:08 PM

I completed the Full, destructive recovery this morning.

When I say I had backed everything up, I meant program files and drivers as well - I'm not too computer illiterate so I understood what I had to do, the recovery program explains it quite clearly too. It was just the error message that I mentioned which i needed help with.

Thanks for your help, :) 

H
October 20, 2011 3:49:14 PM

HMorris55 said:
I completed the Full, destructive recovery this morning.

When I say I had backed everything up, I meant program files and drivers as well - I'm not too computer illiterate so I understood what I had to do, the recovery program explains it quite clearly too. It was just the error message that I mentioned which i needed help with.

Thanks for your help, :) 

H



Good to hear you got it fixed.
October 30, 2011 8:34:17 AM

Best answer selected by hmorris55.
October 30, 2011 11:16:38 AM

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