Tom's Hardware > Forum > Homebuilt Systems > New System Build > New Phenom II PC Runing Slow

New Phenom II PC Runing Slow

Forum Homebuilt Systems : New System Build - New Phenom II PC Runing Slow

Tom's Hardware: Over 1.4 million members in 6 different countries available to answer all your high-tech questions. Sign up now! Its free!
Word :    Username :           
 

Hello,

I've been having some problems with a newly built PC I have...
It seems to be running pretty slow. Here's how I notice:

I usually run 2 instances of a game on my dual-core pc (8800gts)...other than a slight bit of skippiness, it works fine. However on this new pc (gtx285), when I have the 2 same instances of the game running, and I try to drag a window around the screen, it's incredibly skippy, and would often leave little mirror images of its previous position.

Pretty much anything I do on this new pc is slower than everything I do on the older one.

I have no idea what's causing it. At first I thought it may because I have too many sticks of memory...I had 4 sticks of 2gb ddr3 memory on the motherboard, then after finding out Windows XP didn't support more than 4, I removed 2 from the secondary slots and it seemed to be slightly better. I also thought it may be a graphics problem, so I got the latest driver from evga site for 200 series cards, and it's still slow.

Another good example, is when using the WebcamMax program. With it on on the old computer, it runs very smoothly, whereas on this new pc, it slows down the pc a lot.

Any help is greatly appreciated. I have no idea what to do next...


PC Build:
Motherboard: GIGABYTE GA-MA790XT-UD4P
Processor: AMD Phenom II X4 810 (AM3)
Video Card: EVGA GeForce GTX285 SC Edition 1GB
Memory: G.SKILL 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1333
HDD: WD 500gb SATA

Sponsored Links
Register or log in to remove.

What are you comparing your new system to? What was your old pc's setup?

Also, what game are you running 2 instances of?

Reply to p00p00head

Keep an eye on the performance tab in the task manager. That will tell you if your RAM or CPU is being tapped out.

If not, you may need to update your video card drivers.

------------------------------ CM HAF 932 - 300GB Velociraptor
GIGABYTE GA-EP45T-DS3R
E8500 - Sapphire 1Gb 4850
4G DDR3 OCZ Reaper 1333
Reply to aford10

I'm running 2 instances of Final Fantasy XI.
I'm basically comparing my 2 computers side by side, and it is very clear the faster/newer one is running abnormally slow.

My memory doesn't cap out, but my cpu goes to about 48% when running the simplest things.

I believe it's the cpu now, because for Webcammax, when I turn it on, the computer slows down to the point where I have to wait 15 seconds after every click before something starts happening, and this is happening with nothing else running, no games open, no other windows open, just Webcammax alone, and I didn't even have it capture part of the desktop yet...

Whereas on my older computer, webcammax runs perfectly fine with 2 instances of Final Fantasy XI, firefox, skype ,winamp, flash media encoder, AIM, etc... and with webcammax capturing 2 parts of the desktop (or even full screen).

If you don't know what webcammax is, it's a piece of software that's like a webcam except it allows you to show parts of your desktop and stuff, and windows will treat it like a webcam device.


Message edited by calvyno on 05-16-2009 at 02:24:23 AM
Reply to calvyno

start menu-->right click on my computer-->properties
Are the stats listed there correct?

control panel-->system-->under computer does it list a multicore cpu?

You may want to download cpuz and check out your fsb and multiplier.

------------------------------ CM HAF 932 - 300GB Velociraptor
GIGABYTE GA-EP45T-DS3R
E8500 - Sapphire 1Gb 4850
4G DDR3 OCZ Reaper 1333
Reply to aford10

Under Computer in system properties it says:

AMD Phenom(tm) II X4 810
Processor
2.61 GHz, 3.25GB of RAM
Physical Address Extension



I also downloaded cpuz and here are my results...
http://www.calvyno.com/cpuz.jpg

Reply to calvyno

Have you updated your chipset drivers and video drivers?

Have you tested your ram with memtest?

------------------------------ P965/Q6700@3.2 8MB HD4850 OC Edition
4GB Corsair XMS 800
Vista64/Win7
Fatality 550w/Antec 300
Reply to zipzoomflyhigh

I can't seem to find the chipset driver for the AMD Phenom II X4 810 (AM3)... Anyone know where I can get it? Or is it with the motherboard?

Memtest says memory works fine.

Reply to calvyno

Driver for AMD is from Motherboard's driver. Best not to flash bios unless it is needed. Research for risks of flashing bios.

Rule of thumb: Never fix a computer if it is already fixed.

------------------------------ [url=http://valid.canardpc.com/show_oc.php?id=523111][/url]

Click my picture for full specs.

Reply to core i7 ownage

Sounds like a driver issue... I would definitely make sure you have every driver updated.

Reply to sanders4617

What is the current BIOS version installed on your MB? The latest is F4A. Flash to the new bios correct the settings for the ram, voltage, and timmings. Was the OS a fresh install? Use driver cleaner to remove the previous driver files and install the latest GPU driver for your OS. Look at your ram info from CPU-Z. Is this your exact model ram?

http://newgskill.web-bi.net/bbs/vi [...] c=asc&no=4

I had some trouble finding it. If not, please post your exact modle ram. G-skill and others make ram at faster timmings (cas7) for about the same money. The ram I listed specified intel chipsets for application, this could be a problem. Is the GPU installed in the pci-e slot closest to the CPU? Any chance the system has malware or virus?
1. Install latest bios. Set bios functions for your system.
2. Driver cleaner and newest driver for your GPU.
3. Check system ram. Set the command rate to 2T. Consider this ram- http://www.newegg.com/Product/Prod [...] 6820231149
4. Consider heat as a problem and what is your PSU? Is it adequate?

Most MoBo's will require a bios flash. Your MB is on it's 4th bios version. Don't be afraid of it. Read your manual and check the OEM website for all the how to's. Or get a friend with some know how or a local PC shop.


Message edited by topper743 on 05-16-2009 at 07:22:09 PM
Reply to topper743

This is the ram i'm using:
http://www.newegg.com/Product/Prod [...] 6820231190

Drivers are updated...about to update BIOS from F2 to F4A


Message edited by calvyno on 05-16-2009 at 07:28:42 PM
Reply to calvyno

Bios updated to F4A, chipset installed. The memory settings seem correct in bios... (6.66x 1333). Although I'm not sure about the 2T thing...there's a 1T/2T Command Timing, and it's set to blank instead of 1T or 2T...when I change the DDR3 Timing to manual, and set the 1T/2T command timing to either 1T or 2T, it stays blank...

Some other things it shows in my bios for DDR3 Timing Items:
CAS# Latency: 9T
RAS to CAS R/W Delay: 9T
Row Precharge Time: 9T
Minimum RAS Active Time: 24T
TwTR Command Delay: 5T

GPU driver is the latest.

Heat seems fine. I have a lot of fans on it and the side panel is open to let more air in.




When i Check some Memory Device settings in a utility provided with the motherboard, for memory slot 1, it says the following:

Memory Error Information Handle: Not Provide
Size of Memory Device: 2048 M Bytes
Total Width: 64 Bits
Data Width: 64 Bits
Form Factor: DIMM
Device Set: 0
Device Locator: A0
Bank Locator: Bank0/1
Memory Type: Unkown

For slot 2, the Device Locator is A1 and Bank Locator is Bank2/3.

Is memory type supposed to be unkown


Message edited by calvyno on 05-16-2009 at 08:03:21 PM
Reply to calvyno

Info taken from the Product page:

Description
Download from ... F4A 2009/03/27 Update CPU ID

Download from ... F3 2009/03/12 Improve LAN compatibility

Download from ... F2B 2009/03/10 Update ACC code for Phenom X3 CPU

Download from ... F2 2009/01/16 First Release

With the bios updated and new settings in place how does the system run as compaired with before?

Reply to topper743

Seems the same. I actually found the problem with webcammax, it was trying to capture from my Blackmagic Intensity Capture Card, and it was lagging up the program a lot.

However, I'm still having the window mirrored problem when dragging the window around.

Thanks very very much for the help. I'll continue to try things day by day until it works. I'll be back later ;)

Reply to calvyno

Hmm.. That really sounds like a GPU issue... My videocard has caused stuttering and slow actions when the right drivers were not installed. Can you take the GPU from other PC and put it in your new one and try?

Reply to sanders4617

Well, the video card on my older computer is a different card. It's an EVGA 8800gts.

The new computer's video card is the EVGA GTX285. I downloaded the latest driver for the 200 series card from the EVGA website, so i'm pretty sure it's the right one.

Reply to calvyno

Is this a Vista computer? Turn off the Aero feature and the windows sidebar. They eat up resources.

------------------------------ P965/Q6700@3.2 8MB HD4850 OC Edition
4GB Corsair XMS 800
Vista64/Win7
Fatality 550w/Antec 300
Reply to zipzoomflyhigh

zipzoomflyhigh wrote :

Is this a Vista computer? Turn off the Aero feature and the windows sidebar. They eat up resources.



Nope, it's Windows XP.

Reply to calvyno

Well that cpu has a slower clocks speed. If your comparing it to a faster or just as fast dual core that you had before, its not going to be faster. However it will multi-task much better being 4 cores.

------------------------------ P965/Q6700@3.2 8MB HD4850 OC Edition
4GB Corsair XMS 800
Vista64/Win7
Fatality 550w/Antec 300
Reply to zipzoomflyhigh

Have you assigned the other game instance and other programs to separate cores?


------------------------------ My Guide to choosing parts
A big list of recommended parts
Troubleshooting Guide w/links
Reply to Proximon

I know its a different card.. but its a lesser card too. So if you try the other videocard (which is not as good).. and everything is faster.. then you can kind of narrow it down. :)

Reply to sanders4617
Tom's Hardware > Forum > Homebuilt Systems > New System Build > New Phenom II PC Runing Slow
Go to:

There are 680 identified and unidentified users. To see the list of identified users, Click here.

Please mind

You are about to answer a thread that has been inactive for more than 6 months.
If you still wish to proceed, please ensure that your posting is original and does not duplicate or overlap any prior responses to this thread.

Add a reply Cancel
Sponsored links
  • Ask the community now
  • Publish
Ad
They won a badge
Join us in greeting them