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Computer hard drive disk managment

Last response: in Storage
a b D Laptop
a b G Storage
January 12, 2011 6:58:25 PM

Hello, I have a hard disk I am unable to view. It's a Toshiba MK3265GSXV hard drive from a Toshiba Satellite C650 laptop. The laptop bluescreened and would not boot up due to not recognising the disk. I have moved the disk to a caddy and I am still unable to view it, which I expected to be honest. I can rebuild the laptop with another disk but I need to retrieve the data from the faulty disk. Can anyone point me in the right direction?
a b D Laptop
a b G Storage
January 12, 2011 8:31:27 PM

if you put the drive in an enclosure and was not able to read/detect it, there is a chance the drive is defective. If that is the case, data retrieval is done by some specialized companies. It will be costly.
a b D Laptop
a b G Storage
January 12, 2011 8:54:10 PM

Thanks Electrontau. I know about that anyway. I was just hoping there might be some tool out there to retrieve the data. The disk does spin but other than that I can't get any response.
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January 12, 2011 11:11:55 PM

I paid for data recovery several years ago and said "never again... ." :o 

One free option you might try is Recuva:

Another option might be Zero Assumption Recovery. There's a free version available on CNET here:

I own the paid version, which did an outstanding job when I had a disk that I believed was dead in the water. I had thousands of files (mostly travel photos) and recovered everything:

Good luck!


a b D Laptop
a b G Storage
January 13, 2011 5:06:01 PM

Thanks DG. I tried ZAR but it didn't work, which I expected as the drive does not show up in Windows or Drive Manager. Like I said, it does spin but it just doesn't show up in Windows.

I guess it's a lost cause but I just wanted to get the photo's off and hoped there'd be some way to do it given that the disc still spins.
January 15, 2011 9:58:32 PM

Sorry to hear that.
February 12, 2012 12:58:44 AM

I also have a Toshiba Satellite Pro C650 with the same hdd as Anonymous...... When I start it, the Toshiba logo comes up then I get a black screen with a '_' flashing in the top left corner, then a msg prints..... "Intel UNDI, PXE-2.0 (build 083) Copyright (C) 1997-2000 Intel Corporation For Atheros PCIE Ethernet Controller v2.0.1.9(12/15/09)
Check cable connection! PXE-M0F: Exiting Intel PXE ROM No bootable device -- insert boot disk and press any key"
If I F12 at startup, boot menu - select HDD/SSD, I get the above msg... If I choose <enter setup> there is no HDD/SSD, i then reset defaults - save & exit.... still the same msg.

There were no discs with the laptop when purchased nov '10.
I really would appreciate a solution
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