first post here -- not sure if i'm in the right forum, so if not, mods or whoever, pls redirect me.
a friend of mine said his computer was running slow and asked me to take a look. his computer is a Compaq Presario SR1408HM desktop running Windows XP Pro .. it has a celeron processor but i don't remember the speed .. 256 mb ram .. 40 gb HD. it took like 10 mins for windows to fully load, and even then, opening folders and applications and browsing the internet were achingly slow. i was looking for some leads on the internet when the computer froze [he said it freezes a lot] and on restarting, the computer froze at the 'compaq' splash screen .. it sat there for 15 mins and didn't budge .. hitting the f-keys didn't get me anywhere either. my friend informed me that usually when this happened, he would just turn the computer off, go do something else for a while, and the machine would be cooperative again after a prolonged break. [what could that mean?] he also said that another friend of his had reformmated the computer some 8 months ago and that it ran fine for 2 months before its performance went to hell. this friend told him that the computer needed more ram [i think?] .. or that there was some issue related to the ram.
if i was smart, i would've acknowledged that the problem was beyond my expertise and told him he'd have to take the computer to a store or something. but i wasn't smart, and i decided to take a look at the inside of his computer. so i found out he had a Seagate Barracuda 40GB IDE Hard Drive and that he had 1 stick of Infineon 256 MB PC3200 DDR RAM (PN: HYS64D32300HU-5-C). there were two connectors hooked up to the HD which were easy to take out and put back in. the ram was easy to take out but hard to put back in [it was dark and we didn't have a flashlight]. i though i had the ram in, but when i turned the power on, the computer started beeping and nothing came up on the monitor. a googlesearch revealed that bios was trying to tell me that a.) the ram was put back incorrectly b.) the ram was damaged. i took the ram back out and put it into the second slot [out of curiosity i suppose]. this time it snapped in and i was sure it had been properly replaced. i turned the power back on, but the computer took to beeping again. so i took the ram out and snapped it into the first slot. this time, when i hit the power, there was no beeping -- but the fan seemed to just cycle on and off in perpetuity and nothing would come up on the monitor. i figured i had put everything back just as i'd found it, but apparently the computer was telling me otherwise, so i took the HD out and replaced it again, and i took the ram out and replaced it again, and this time, the computer went back to beeping, finally, i took the ram out and put it back, and when it took to beeping again, i basically just gave up.
later i found a forum post online where someone said that ram replaced incorrectly could fry both the ram and the motherboard, which is what i'm truly afraid of. [i know i put the ram in the right way every time though; i just didn't put it in all the way the first time.] should we buy a new stick of ram for his computer and hope we can get back to the starting point?
a friend of mine said his computer was running slow and asked me to take a look. his computer is a Compaq Presario SR1408HM desktop running Windows XP Pro .. it has a celeron processor but i don't remember the speed .. 256 mb ram .. 40 gb HD. it took like 10 mins for windows to fully load, and even then, opening folders and applications and browsing the internet were achingly slow. i was looking for some leads on the internet when the computer froze [he said it freezes a lot] and on restarting, the computer froze at the 'compaq' splash screen .. it sat there for 15 mins and didn't budge .. hitting the f-keys didn't get me anywhere either. my friend informed me that usually when this happened, he would just turn the computer off, go do something else for a while, and the machine would be cooperative again after a prolonged break. [what could that mean?] he also said that another friend of his had reformmated the computer some 8 months ago and that it ran fine for 2 months before its performance went to hell. this friend told him that the computer needed more ram [i think?] .. or that there was some issue related to the ram.
if i was smart, i would've acknowledged that the problem was beyond my expertise and told him he'd have to take the computer to a store or something. but i wasn't smart, and i decided to take a look at the inside of his computer. so i found out he had a Seagate Barracuda 40GB IDE Hard Drive and that he had 1 stick of Infineon 256 MB PC3200 DDR RAM (PN: HYS64D32300HU-5-C). there were two connectors hooked up to the HD which were easy to take out and put back in. the ram was easy to take out but hard to put back in [it was dark and we didn't have a flashlight]. i though i had the ram in, but when i turned the power on, the computer started beeping and nothing came up on the monitor. a googlesearch revealed that bios was trying to tell me that a.) the ram was put back incorrectly b.) the ram was damaged. i took the ram back out and put it into the second slot [out of curiosity i suppose]. this time it snapped in and i was sure it had been properly replaced. i turned the power back on, but the computer took to beeping again. so i took the ram out and snapped it into the first slot. this time, when i hit the power, there was no beeping -- but the fan seemed to just cycle on and off in perpetuity and nothing would come up on the monitor. i figured i had put everything back just as i'd found it, but apparently the computer was telling me otherwise, so i took the HD out and replaced it again, and i took the ram out and replaced it again, and this time, the computer went back to beeping, finally, i took the ram out and put it back, and when it took to beeping again, i basically just gave up.
later i found a forum post online where someone said that ram replaced incorrectly could fry both the ram and the motherboard, which is what i'm truly afraid of. [i know i put the ram in the right way every time though; i just didn't put it in all the way the first time.] should we buy a new stick of ram for his computer and hope we can get back to the starting point?