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Un-solvable Crash issue on my new system

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May 19, 2009 12:52:56 PM

My rig:

Windows Vista Ultimate 64-bit
Asus P6t Deluxe Motherboard
Intel Core I7 920 at 2.66ghz CPU
XFX GTX 280
Ultra X3 800 watt Power Supply
6GB of Corsair DDR3 at 1600mhz
750GB hard drive

I built my system about 3 months ago, and it has been acting up recently.

Ok so here is my issue. Randomly, my pc will crash in games. The crash happens once and a while, but sometimes it can happen repeatedly, its random. the screen will turn a solid color and a loud repetitive noise will run in the backround. At this point i cannot do anything, and my pc will do this untill i shut it off.(manually with power button)

There is no blue screen on restart, and my Event Viewer shows nothing out of the ordinary.

I have tried 3 different GPU drivers, all with the same result. I have also RMA'ed my GPU, the problem persists.

I ran Memtest on each stick of ram, and it passed every time on each stick.(3 times passed per stick)

I torture tested my CPU, normal temps.

Last night i re-installed windows. I was up untill 4 in the morning trying to get everything installed. Still.... the issue remains.

PLEASE help me, what should i do next? It seems im really un-luckey, and nothing i get ever works! :( 

Notes:

I ran my webcam to see what happens when the crash happens, the video stops the second it happens. The whole machine is stalled.

Also it has never froze in Crysis and rarely in CoD4. Most of the crashes happen in Guild Wars, Warhammer Online, and Chronicles of Spellborn.

Please help me. :hello: 
May 19, 2009 3:44:23 PM

Do you have proper airflow in your case?
Did you manually set the CPU Fan on max?
Set your Graphics fan speed higher (maybe not 100% but 60-70% should be good enough) manually in RivaTuner and try to do this all again.
I personally believe this is a problem with your card overheating and making the system hang.
May 19, 2009 6:04:26 PM

Shnur said:
Do you have proper airflow in your case?
Did you manually set the CPU Fan on max?
Set your Graphics fan speed higher (maybe not 100% but 60-70% should be good enough) manually in RivaTuner and try to do this all again.
I personally believe this is a problem with your card overheating and making the system hang.


I have a NZXT Tempest with 6 fans, and airflow is good.
I did not change my cpu fan speed, how can i? also will this make my PC louder, by how much?
My GPU is not over heating, it hangs around 65-70c in the games im playing, which is normal. Also even in crysis(where it hits high 70's- 80) it doesnt crash, so it is not this.

It might be over heating, but i see nothing wrong with my temps.
Related resources
May 19, 2009 6:19:47 PM



You need to turn off the CPU Fan control, that way the fan will run at 100%.
(This is temporal, if you have a stock fan and you have 6 other fans in your PC you will barely notice the sound)

Try with RivaTuner to log your temps for your system (hard drive, cpu, gpu) and come back to it after you have a system crash, you'll see if there's something wrong. (Link to the website, they explain how to do everything)

After you get an idea about the other temperatures, come back.

If everything's good, you should look forward your CPU/board overheating problem (possible damage).

May 19, 2009 6:43:08 PM

Ok i have rivatuner, how do i log the temps?

Also which temps should cause crashes?
May 19, 2009 7:52:13 PM

My CPU fan control is already off....,my fan is at 2000+rpm(cant remember exact number) and it was 45c on that screen. still dont know how to log temps on rivatuner though.
a c 136 B Homebuilt system
May 19, 2009 8:18:45 PM

Last time I saw a problem like this it was the sound card drivers . They were crashing DX9

No telling if this is the cause of your problem but you might as well try it

update your onboard sound , or if you mb support the AC97 codec and HD audio codecs make sure you are using the newer HD one at the rear and front panels
May 19, 2009 8:26:38 PM

Outlander_04 said:
Last time I saw a problem like this it was the sound card drivers . They were crashing DX9

No telling if this is the cause of your problem but you might as well try it

update your onboard sound , or if you mb support the AC97 codec and HD audio codecs make sure you are using the newer HD one at the rear and front panels


i use onboard sound.
Wouldnt that update with bios, if so im using latest bios.
a c 136 B Homebuilt system
May 19, 2009 8:49:45 PM

its not bios its a driver . it would have installed with your mb drivers from the mb disc .

read the manual for the mb and make sure you are using the HD audio option , and have the latest drivers
May 19, 2009 9:28:38 PM

My motherboard uses Soundmax audio drivers, and im using the ones from the mobo disc. Where can i get the latest ones? Also i see no HD option
May 19, 2009 10:03:08 PM

I'm inclined to suspect the PSU. This is a hard one to test for, any chance you have an old PSU to swap and test?

You are saying that for a long time the system ran normally?

Recently the problem started suddenly or gradually? Was there a event that you can remember as before and after such as installing some little app or driver or downloading a joke from a friend?

After reloading all the software the problem persits? Did you install all the latest drivers?

I see that there are 10 bios revisions for the P6T deluxe, I also see that there are three different P6T MBs. Install the latest bios for your model MB.
May 19, 2009 10:39:59 PM

i dont have a psu to swap. Also the problem gets worse randomly.

Sometimes it happens every 5 minutes, then ill update or change something and it wont happen for a week.
May 19, 2009 10:42:29 PM

I'm no expert by any means but I had a similar issue with a dual core system running Vista 64 and Corsair Ram. Try installing this fix http://support.microsoft.com/kb/929777/en-us If that doesn't work I'd switch that ram to another brand. I've had a couple of strange issues leading back to Corsair Ram. I haven't used any DDR3 but that's my best guess.
May 19, 2009 10:50:29 PM

also im on the latest bios for my mobo, and i cant remember installing anything.

i reloaded all software with latest drivers, and it still exists.
May 19, 2009 10:52:27 PM

wideman55 said:
I'm no expert by any means but I had a similar issue with a dual core system running Vista 64 and Corsair Ram. Try installing this fix http://support.microsoft.com/kb/929777/en-us If that doesn't work I'd switch that ram to another brand. I've had a couple of strange issues leading back to Corsair Ram. I haven't used any DDR3 but that's my best guess.


i already have service pack 1.
i tried to install it, it says that the update doesnt apply to my system..
May 19, 2009 11:08:24 PM

Do you have another GPU to swap and test?
May 19, 2009 11:16:07 PM

i already RMA'd my gpu......... the new one does it aswell.
May 20, 2009 12:40:28 AM

have you tried reseating all your components?
testing with the fewest possible components, maybe you have something that causes an issue with something else.
I'd recommend you get latest drivers from the Asus.com website for your board (especially taken in account you're on a 64-bit system... my drivers from disc failed with a 64-bit system...)
try stressing your GPU and checking the temps, like run a crysis demo looped windowed.
http://downloads.guru3d.com/Crysis-Benchmark-Tool-1.05-...
May 20, 2009 12:44:00 AM

Shnur said:
have you tried reseating all your components?
testing with the fewest possible components, maybe you have something that causes an issue with something else.
I'd recommend you get latest drivers from the Asus.com website for your board (especially taken in account you're on a 64-bit system... my drivers from disc failed with a 64-bit system...)
try stressing your GPU and checking the temps, like run a crysis demo looped windowed.
http://downloads.guru3d.com/Crysis-Benchmark-Tool-1.05-...


What should i re-seat?
I have the latest bios for my motherboard. My GPU is at normal temps for a gtx 280 it idles at 45-50c and in normal games it heats up to 65-70. In crysis it goes high 70's(77,78,79)
May 20, 2009 1:10:06 AM

I would go for the CPU mainly... but you'll need new thermal paste if it ends up working (although I've ran an overclocked chip for months without thermal paste and it was just fine).
Also take out and put back your RAM, GPU, Power cords.
Did you got the latest drivers from Asus?
May 20, 2009 1:59:15 AM

Find some way to check the PSU.
May 20, 2009 2:36:31 AM

id have to buy a psu tester
May 20, 2009 1:04:41 PM

when i download the audio drivers, there are 2 files i can go into
DTS

and

NONDTS

which one do i use?

May 21, 2009 3:46:30 AM

latest sound drivers on.ill report back here next time it freezes.
May 24, 2009 7:53:25 PM

ok its still happens. any more advice pplz.?
a c 136 B Homebuilt system
May 24, 2009 8:26:27 PM

More things to try
1.

Open Device Manager by clicking the Start button Picture of the Start button, clicking Control Panel, clicking System and Maintenance, and then clicking Device Manager.‌ Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
2.

Expand the Sound, video, and game controllers section.
3.

Right-click your sound card in the list, and then click Disable.

If disabling the sound card resolves this issue, contact your computer manufacturer for more troubleshooting steps.

2.
http://www.gremedy.com/download.php

3.
check you have the latest Vista service pack
May 25, 2009 12:54:33 AM

Outlander_04 said:
More things to try
1.

Open Device Manager by clicking the Start button Picture of the Start button, clicking Control Panel, clicking System and Maintenance, and then clicking Device Manager.‌ Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
2.

Expand the Sound, video, and game controllers section.
3.

Right-click your sound card in the list, and then click Disable.

If disabling the sound card resolves this issue, contact your computer manufacturer for more troubleshooting steps.

2.
http://www.gremedy.com/download.php

3.
check you have the latest Vista service pack


Ok so i disabled my sound things, does this mean i cant use my speakers :( ?
Also i dont fully understand how gremedy works, so can you please explain or direct me to a tutorial.?
May 28, 2009 12:50:08 AM

ok this isse is still there. Im loosing my patience with this. I really needa figure out wats going on.
June 1, 2009 2:37:04 AM

Do you have another hard drive? Test it out, I don't really trust these 750gb hard drives... they're like 1,5tb ones, failing sometimes.
What about the PSU? Do you have a friend from whom you can borrow one?
!