Dvd rom has detected but not reading

i have hp compaq laptop in that cd / dvd rom has been detected in bios & also in windows but if i insert a disk it is not responding
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More about detected reading
  1. You are describing an optical drive that is either dirty or defective. You can get a DVD cleaner disk at any electronics/department/computer store and run it. If that doesn't help, you may need to get a new optical drive. Not hard to replace, nor expensive (in most cases).

    What make and model of notebook are you using and what operating system?
  2. i need a new dvd rom driver how can i get originial on for compaq laptop
  3. pls how can i get new dvd rom for my compaq laptop my is wick
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