DVD/CD-ROM Drives don't work

I have a Compaq Presario and all of a sudden my CD ROM Drives don't show and have the yellow exclamation marks by them with the code 32 error. I've tried the tip of going into the registry and erasing the UpperFilter and the LowerFilter and I still have the same results.Please someone help me!!!!!!!!
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More about drives work
  1. See if this tool will help you.

    http://support.microsoft.com/kb/314060
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