Cant find hp315 camera

[lilmocountry]

hi, my computer can seem to locate or upload my pictures from my hp315 photosmart camera. also the printer will not connect with usb cable.

 

[ksiemb]

hi, my computer can seem to locate or upload my pictures from my hp315 photosmart camera. also the printer will not connect with usb cable.

Are there error codes being reported in device manager ?

Were the camera and mystery printer working at one time and recently stopped ? If so, you could Roll Back the Driver in Device Manager and see if that solves the problem.

Otherwise, explain what has happened.