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Cannot get a drive letter assigned

Last response: in Storage
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January 21, 2011 4:05:45 PM

Hello,
I am trying to add an external HD to my laptop running XP Media. The computer recognises a new mass storage device has been added, the driver installation takes place satisfactorily, but I cannot access the drive as there is no drive letter added to available drives in My computer, i.e. no drive letter!
When plugging in generic pen drives etc. they install and assign drive letters fine. Who can help?

Gunter

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