Cannot Update Roaming Profile (UsrClass)

Archived from groups: microsoft.public.windowsxp.configuration_manage (More info?)

When I log out of WXP Pro XP1 (with almost all latest
security patches) I get an error saying that my roaming
profile cannot be updated. The problem is the
UsrClass.dat.LOG file, and the error in the event log says
that it in use by another process (Event ID 1509). This
error is always preceded by Event ID 1524, warning that
the class registry file cannot be unloaded because it is
in use by another application of service. It is always
followed by event IDs 1504 (roaming profile cannot be
updated) and 1525 (about the need to disable offline
cacheing on the roaming profile share). I assume the
latter is unrelated (not that I know how to disable it!).

I cannot find any info on technet or Google about this
problem. Has anyone got any ideas, please? It is a real
pain not being able to save the profile!

Paul

Archived from groups: microsoft.public.windowsxp.configuration_manage (More info?)

Thanks for the reply, Bob.

The WXP client is in a Windows NT Domain.

I disabled the Web Client Service, and rebooted. The
problem with saving UsrClass.dat went away, and the
profile was saved. The only warning remaining in the event
log is 1525 about offline cacheing on the roaming profile.

So - this cured the problem. But what does this service
do, and will it matter when the PC is moved to a Windows
2000 domain (Active Directory) in a couple of months time?

Thanks,

Paul



>-----Original Message-----
>Hi Paul,
>
>Thanks for your posting here.
>
>Is your Windows XP client in a Windows 2000 domain or
Windows NT domain?
>
>Please disable the Web Client service and try again. What
is the result?
>
>If the problem still persists, please export the
following registry key to
>a TXT file and paste the content in your post.
>
> HKLM\Software\Microsoft\Windows
NT\CurrentVersion\Winlogon
>
>Regards,
>Bob Qin
>Product Support Services
>Microsoft Corporation
>
>Get Secure! - www.microsoft.com/security
>
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